Customer Service Representative
Metacom Careers
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries and provide information regarding products and services.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Provide feedback on the efficiency of the customer service process.
- Collaborate with team members to improve customer service experience.
Requirements
- Educational Qualifications:High School diploma or equivalent.
- Experience Level:minimum of 1 year bpo experience.
- Skills and Competencies:Strong communication and interpersonal skills.
- Qualities and Traits:Empathetic and patient with a customer-focused attitude.
- Responsibilities and Duties:Ability to work in a fast-paced environment and manage multiple tasks effectively.
Gezelle Alcantara
Recruitment AssociateMetacom Careers
Reply today 0 times
Posted on 14 Jul 2026
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