Csr Associate - Top Call centers. Salary upto 20K-30K.

Description

• Assist customers with inquiries via phone, email, or chat to ensure exceptional service delivery.
• Resolve customer complaints efficiently and effectively while maintaining a positive attitude.
• Provide accurate product and service information to customers.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service quality.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 5–8 years
• Skills and Competencies: Excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving abilities and a customer-centric approach
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks
• Working Conditions: Comfortable working in a call center setting