PHRN Team Lead/QA/Quality Lead
MetHealth
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Others
Company Social Events
- Lead and mentor the PHRN team to ensure high standards of quality in operations.
- Oversee quality assurance processes and implement improvements based on findings.
- Work collaboratively with account management and customer service teams to enhance client relations.
- Resolve complex issues and improve problem-solving capabilities within the team.
- Maintain financial literacy to ensure budget adherence and resource management.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field such as Business Administration or Healthcare Management.
- Experience Level: 1–3 years of experience in a supervisory or team lead role.
- Skills and Competencies: Proficient in English language, account management, customer service, and Salesforce.
- Responsibilities and Duties: Capable of leading a team, conducting training, and implementing quality assurance protocols.
- Qualities and Traits: Strong problem-solving skills and a team player mindset.
Marivie Magyaya
Healthcare RecruiterMetHealth
Working Location
Metrowalk Comm'L. Complex, 10 Meralco Ave, Ortigas Center, Pasig, Metro Manila, Philippines
Posted on 18 May 2026
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