Auto Service Advisor

Job Requirements:

• Must be a Vocational or Bachelor’s Degree holder preferably Mechanical or Automotive, related.
• Candidates MUST have at least two (1-2) years of related work experience in an Automotive Service Center.
• Knowledge on process flow in a Service Center environment is required. He/She must possess exceptional customer negotiation & relationship skills.
• Knowledge on processing Job Orders, diagnosis, costing and presentation of quotations is a must.
• Experience on different marketing strategies in the field of automotive servicing is an ADVANTAGE.
• Computer Literate. Knowledgeable on using Micosoft office, online networking sites, and internet.
• Can start ASAP.

Responsibilities

• The Auto Service Advisor is mainly responsible on accepting vehicles, advising customers, and preparing Job Order. The Service Advisor is also responsible in coordinating with receptionist in making entry in the customer file/ folder. He/ She receives customer telephone inquiry, prepares cost estimate, scope and type of work to be done, and time frame. Maintains automotive records. Markets the services offered by the company and informs the customer about all other services that are available in the company.