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Quality Management System Manager
Felcris Supermarket Inc.
Quality Management System Manager
Felcris Supermarket Inc.Job Description
- Allowances
Meal Allowance
- Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Others
Company Social Events
- Professional Development
Employee Assistance Program, Job Training
Job description:
HR QMS (Quality Management System) Manager
Location: Davao City
Employment Type: Full-Time
Department: Human Resources
About the Role
We are seeking a strategic and detail-oriented HR QMS Manager to spearhead the development and implementation of HR’s Quality Management System. This role is pivotal in ensuring HR processes are ISO-compliant, audit-ready, and continuously improved. The HR QMS Manager will drive documentation excellence, process innovation, and compliance culture—laying the foundation for HR’s first ISO certification.
Key Responsibilities:
ISO & Quality Management
- Design, implement, and maintain HR’s QMS framework aligned with ISO standards.
- Lead preparation and coordination for internal and external audits, ensuring certification readiness.
- Drive corrective and preventive action (CAPA) initiatives to close audit findings and strengthen compliance.
Documentation & Records Control
- Oversee controlled documents, HR manuals, SOPs, and version tracking systems.
- Ensure NDAs, waivers, clearance forms, and policy memos are legally compliant and audit-ready.
- Standardize HR documentation across all branches for consistency and defensibility.
Process Management & Innovation
- Map HR workflows, identify inefficiencies, and implement improvements.
- Champion digital transformation through HRIS, LMS, paperless HR, and e-signature solutions.
- Benchmark global HR best practices and adapt them to local operations.
Collaboration & Leadership
- Partner with HR Operations, OD, and Analytics Managers to embed QMS across all HR functions.
- Train HR staff on QMS policies, documentation standards, and compliance practices.
- Foster a culture of continuous improvement, compliance, and innovation within HR.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Quality Management, or related field.
- Minimum 5 years of HR/Quality Management experience, with strong exposure to ISO standards.
- Expertise in documentation control, compliance, and HR processes.
- Experience with HRIS/LMS systems and process improvement initiatives.
- Strong organizational, analytical, and leadership skills.
- ISO/QMS certification or related credentials is an advantage.
What We Offer
- Competitive compensation package.
- Opportunities for professional growth and ISO/QMS certifications.
- A collaborative workplace culture committed to compliance, innovation, and excellence.
Chad Lim
Head of Organizational DevelopmentFelcris Supermarket Inc.