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Front Office Associate
Xanderlei International omport Inc.
Front Office Associate
Xanderlei International omport Inc.Job Description
- Employee Recognition and Rewards
Performance Bonus
- Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Perks Benefits
Free Meals, Sleeping Quarters
- Manage guest check-ins, verify identification or booking details, and issue room or access keys.
- Book, update, or cancel appointments and reservations through phone, email, or software.
- Process cash, check, and credit card transactions, and balance the cash drawer at the end of a shift.
- Relay special guest needs or maintenance requests to housekeeping and facility teams
- Welcome guests, clients, and staff with a polite and professional attitude.
- Provide accurate details about company policies, services, hours, or local attractions.
- Listen to guest concerns and find prompt, professional solutions
Requirements
- Educational Qualifications: Diploma in Office Administration or related field
- Experience Level: 1-3 years of experience in a front office or administrative role
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Qualities and Traits: Friendly, professional demeanor with a customer-focused attitude
- Working Conditions: Typical office environment with standard working hours
HR Maicy
HR OfficerXanderlei International omport Inc.
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