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Customer Service Representative
₱20-25K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Metacom Careers
Customer Service Representative
Metacom Careers₱20-25K[Monthly]
On-site - Quezon CityNo Exp RequiredBachelorFull-time
Job Description
Benefits
- Employee Recognition and Rewards
Performance Bonus, Incentives
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Insurance Health & Wellness
HMO
- Professional Development
Job Training, Professional Development
- Time Off & Leave
Vacation Leave
Read More
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints in a timely and professional manner.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery.
- Follow up with customers to ensure satisfaction and address any further issues.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0-2 years of customer service experience.
- Skills and Competencies: Proficient in English language; strong customer service, people, and interpersonal skills; familiarity with call center operations.
- Qualities and Traits: Positive attitude, patience, and ability to work in a team environment.
- Working Conditions: Office environment with a call center setup; may require long hours in front of a computer.
English LanguageCustomer ServicePeople SkillsInterpersonal SkillsCall Centre
Jerald Avilledo
Recruitment AssociateMetacom Careers
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