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Customer Service RepresentativeUrgent
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12345678910
Customer Service Representative
Inkorp Human Resource Services
₱20-25K[Monthly]
On-site - Iloilo<1 Yr ExpHigh/Senior High SchoolFull-time
Job Description
English LanguageCustomer ServiceProblem Solving
Description
- We are seeking dedicated and motivated individuals to join our growing team.
- Handle inbound and outbound customer inquiries via phone.
- Provide accurate information about products, services, and policies to customers.
- Assist customers with troubleshooting and resolving product or service issues.
- Process orders, refunds, exchanges, and other customer service-related tasks.
- Document and track customer interactions using our customer relationship management (CRM) system.
- Ensure a high level of customer satisfaction by offering tailored solutions and maintaining a positive attitude.
- Continuously improve customer service skills and stay updated on best practices.
Requirements
- Travel Account|Auto Insurance|Emerging Business Unit|Healthcare|Life Insurance.
- HS/SH, and completed 2 years in College.
- Must have 1 year exp in call center (voice and international account) must have 1 year experience in any following : GDS, AMADEUS/SABRE
- Sites : Cebu, Iloilo, Makati, Pasig, MOA, QC, Alabang.
Michaela Mina
Recruitment SpecialistInkorp Human Resource Services
High response rate
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