The Data Specialist is responsible for managing, organizing, and analyzing data to ensure accurate and accessible information is maintained across various platforms. This role involves data entry, file management, supporting data transfer processes, and assisting with audits and reporting tasks. The ideal candidate will have exceptional attention to detail, excellent organizational skills, and the ability to work efficiently in a structured environment. The Data Specialist will also be required to adhere to the company's camera-on policy during working hours, facilitating clear communication and accountability. 

Benefits: 

• Competitive salary 
• Strong support system 
• Salary increase starting on your first year of employment (only for full-time roles | based on performance) 
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50) 
• Health benefit ($30/month) 
• No computer activity monitoring 
• Training materials for upskilling provided 
• Paid holiday leaves (depending on the holidays that the client observes) 
• Paid sick leaves (sick leave convertible to cash if perfect attendance) 
• Paid planned leaves 
• 13th month pay 
• Allowance for SSS and Pag-ibig contribution ($20/month) 

Key Responsibilities: 

• Data Management: Maintain and organize both electronic and physical files, ensuring accuracy and easy accessibility. Regularly review and update files before transfer, making necessary corrections. 
• File Transfer Support: Assist with import and export processes, ensuring accurate data transfer and validation for internal and external use. 
• Audit Participation: Gather, organize, and provide necessary data for audit projects, collaborating with auditors as needed to facilitate accurate assessments. 
• Data Entry & Verification: Perform precise data entry tasks, including data input and verification, to ensure the completeness and accuracy of records. 
• Reporting & Analysis: Assist with basic data analysis and reporting tasks as directed by supervisors, gathering insights and compiling relevant data for internal review. 
• Communication: Adhere to the company's camera-on policy during working hours to enhance communication and accountability. 
• Attention to Detail: Ensure a high level of accuracy in all data-related tasks, with unwavering attention to detail for maintaining data integrity. 
• Ad Hoc Tasks: Support the team with various ad hoc tasks and special projects as required, ensuring timely and accurate completion. 

Executive Virtual Assistant Needed!

Are you an experienced administrative professional with 2+ years in the field?

We're hiring! The ideal candidate is an expert in spreadsheets, excels at research, drafts excellent emails, and is proficient with ChatGPT and Claude.

You must be a leader with a take-charge personality who can work independently after receiving instructions.

If you’re ready to take charge, apply today!

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.

Position Overview

• As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.

Responsibilities:

Sales Performance:

• AAA Sales Skills is a must!
• Consistently meet and exceed individual and team sales and booking targets.
• Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

• Actively contact qualified sales leads through various channels (phone, email, etc.).
• Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
• Craft and present tailored shipping solutions using our Ship4wd platform.
• Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

• Respond promptly to inquiries from both potential and existing customers.
• Troubleshoot issues, provide technical assistance, and address concerns effectively.
• Identify upsell and cross-sell opportunities to maximize customer value.
• Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

• Develop a deep understanding of our Ship4wd platform, its features, and benefits.
• Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

• Collect and analyze customer feedback to identify areas for platform and process enhancements.
• Collaborate with product and operations teams to implement improvements.
• Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

• Utilize our CRM system to track customer interactions, manage leads, and document progress.
• Maintain accurate and up-to-date customer data within our systems.

Do you dream about working on spreadsheets and compiling data all day? Are you proactive, have common sense, hungry to learn, and want a long-term career with opportunity to grow?

Then we are looking for you!

We are looking for a detail-oriented Operations Support-Data Specialist with a strong focus on data. The ideal candidate will support our data processes, ensure data quality, and help with data-driven decisions. This role involves working with various departments to improve data workflows and resolve data issues.

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities:

Lead Grabbing:

Identify and extract relevant data leads from various sources.

Ensure data accuracy and relevance according to project requirements.

Maintain up-to-date records of all leads obtained.

Skip Tracing:

Utilize specialized tools and techniques to locate and verify missing or incomplete information.

Cross-reference multiple data sources to ensure the accuracy and completeness of information.

Maintain confidentiality and adhere to legal and ethical standards in data retrieval.

Data Management:

Organize and maintain large data sets within Excel spreadsheets.

Ensure data is accurate, up-to-date, and formatted according to company standards.

Implement and manage data validation rules to maintain data integrity.

Data Optimization:

Develop and implement efficient data organization and storage strategies.

Automate repetitive tasks using Excel formulas, macros, and other tools.

Continuously seek ways to improve data processes and workflows.

Collaboration and Communication:

Work closely with other team members and departments to understand data needs and requirements.

Provide support and assistance to other team members as needed.

Communicate effectively with team leaders and management regarding project status and any issues encountered.

Check your Spam Folder Please!

Job Title : Quality Assurance Specialist (Work from Home or Office Site)

Job Summary:

We're seeking a reliable and detail-oriented Quality Assurance Specialist to join our team. This is an ideal opportunity for 4Ps beneficiaries or disabled or unemployed people and want to work without excessive stress and pressure. As a Quality Assurance Specialist, you'll be responsible for ensuring the quality of our products and services.

Responsibilities:

• Conduct thorough testing and quality assurance of our products and services
• Identify and report defects or issues found during testing
• Develop and maintain testing scripts and procedures
• Stay up-to-date with industry trends and best practices in quality assurance
• Earn an additional 1000-2000 pesos per month
• Work on your own schedule, at your own pace
• No experience necessary, as the testing process is fully automated
• Simply allow me to install a game on your phone
• The game will run automatically, and you won't need to do anything else
• You can work for me while working for others
• My work is protected by copyright and nobody is allowed to copy my game mechanics.

Company Description

Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines. 

We’re looking for a proactive General Virtual Assistant with strong customer service experience to help manage interactions and handle outstanding loan payments. The General Virtual Assistant will be responsible for managing the accounts receivable process, focusing primarily on collecting outstanding loans from customers. A key aspect of this role involves addressing customer concerns, which may arise due to equipment-related issues. The ideal candidate will excel in handling customer interactions with tact and professionalism, finding resolutions, and de-escalating occasional irate customers. Communication will primarily be through email, though phone calls may be necessary in some cases.

Job Responsibilities:

• Manage accounts receivable, focusing on collecting payments from customers with outstanding loans.
• Communicate with customers via email, and occasionally via phone, to resolve payment issues.
• Address and resolve customer concerns regarding equipment issues, working to de-escalate situations when necessary.
• Collaborate with internal teams and external service providers to facilitate smooth communication between the customer and the service company.
• Maintain accurate records of customer interactions, payment statuses, and resolutions.
• Provide exceptional customer service, ensuring customer satisfaction while enforcing payment terms.

Must-Have Requirements:

• Proven experience in customer service, preferably in a call center or virtual assistant role.
• Experience handling accounts receivable, collections, or similar financial processes is a plus.
• Strong written and verbal communication skills, with the ability to manage challenging customer interactions professionally.
• Proficient in using email communication for customer service; experience with phone support is a plus.
• Extroverted personality with excellent problem-solving and conflict-resolution skills.
• Ability to work independently and handle multiple customer cases at once.

Nice-To-Have Requirements:

• Prior experience working as a General Virtual Assistant (GVA) with customer service and email management experience.

What we Offer:

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO

Work Hours:

• Full-time, Eastern Standard Time business hours, Remote

Hi there! I'm Ged from Select Virtual LLC. We recently came across your impressive profile and believe that your skills and experience align perfectly with an exciting opportunity we have available.

We are currently looking for talented individuals to join our dynamic team, and we think you could be a great fit.

I would love to discuss this opportunity with you in more detail and learn more about your career aspirations. Please let me know a convenient time for us to connect.

Company: Select Virtual LLC

Job Title: Recruiter

Location: Remote

Salary: $735 per month (Full-time)

Job Summary: We are seeking an experienced Recruiter with a background in hiring for outsourcing companies. The ideal candidate will have a proven track record in full-cycle recruiting, from talent sourcing and attracting candidates to interviewing and hiring exceptional employees.

• Design and implement overall recruiting strategy.
• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and objectives.
• Prepare recruitment materials and post jobs to appropriate job boards, newspapers, colleges, etc.
• Source and recruit candidates using databases, social media, and other platforms.
• Screen candidates’ resumes and job applications.
• Conduct interviews using various reliable recruiting and selection tools/methods.
• Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
• Onboard new employees to ensure they are fully integrated.
• Monitor and apply HR recruiting best practices.
• Provide analytical and well-documented recruiting reports to the rest of the team.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Promote the company’s reputation as “best place to work".

Please let us know if this opportunity aligns with your expertise.

Accounting Responsibilities:

• Communicate directly with clients for payroll-related matters
• Maintain accurate and up-to-date financial records.
• Record financial transactions in ledgers and accounting software.
• Process payroll, ensuring accurate and timely payments to employees.
• Handle payroll tax filings and compliance.
• Manage accounts payable functions, including invoice processing and payments.
• Handle accounts receivable, invoicing, and collections.
• Generate financial reports for management review.
• Assist in budget preparation and financial forecasting preparation
• Prepare documentation and assist in audits conducted by internal or external auditors.
• Ensure compliance with tax regulations and assist in the preparation of tax returns.
• Stay informed about changes in tax laws affecting the organization.

Human Resources Responsibilities:

• Address employee inquiries and concerns.
• Assist in resolving workplace conflicts and issues.
• Administer employee benefits programs, including health insurance, retirement plans, and other perks.
• Provide information and guidance on benefits to employees.
• Ensure compliance with labor laws and regulations.
• Assist in the development and implementation of performance improvement plans.
• Coordinate employee training programs.
• Other ad hoc tasks 

• Conduct online assistance to partners during office hours from Monday to Friday -Daytime
• Provides technical and creative assistance to Hiring Manager
• Schedule meetings and appointments
• Prepare presentation and reports
• Assist with social media management as needed
• Perform other duties to help the Partner's Companies to grow revenue

AllForU is a Singapore youth marketing tech company. We are looking to expand our admin team. We are hiring detailed oriented admins who are confident of ensuring our administrative are upkeep and are proficient in both spoken and written English which will be used on a daily basis.

We are looking for professionals with at least 1 years of working experience. However, Final-year university student and fresh graduate are welcome to apply as well.

Benefits:

- Work from home role

- Full time - Monday to Friday, 9am to 6.30pm (Tues to Sat or Sun to Thurs

- We honor Philippines Holidays

- 13th month performance bonus

- Direct report to CEO

Your main responsibilities may include but are not limited to:

• Data Quality & Accuracy Operations: Work heavily on electronic records, which can involve data research; (sorting, reviewing and cleaning) data entries; and approving data entries to ensure data quality and accuracy standards are achieve. You will need to adjust your work schedule accordingly to the events needed to support.
• Improve Revenue Through Data: Analyse data quality trends that impact the company’s revenue and develop solutions that resolve/enhances it. Creating reports that detail data quality issues and solutions for senior leadership
• Resolve Data-Quality Issues: Resolve issues surrounding bad data. Outreach and provide immediate support and responses to stakeholders that provided bad data to resubmit correct data.
• Maintain In-app Service & Rewards Inventory: Maintain, research and implement new digital inventories within Eunico App: missions, quest, rewards and user management.
• International Team: Working closely in an english-speaking environment with a cross-functional global team across Singapore, Philippines and Myanmar. Reporting directly to Senior Sponsorship Executive and CEO.
• Create post for our instagram and telegram accounts 

Requirements:

• Proficient and confident in both spoken and written English.
• Analytical mindset.
• Excellent attention to fine details.
• Able to work independently
• Proficient with computers.
• Fast internet connection and have backup power generator/battery
• (Bonus) Have experience using adobe illustrator, instagram posting, telegram posting

Personality:

• Must be vibrant and highly self-motivated.
• Able to handle a stressful work environment.
• A good team player as we work as a tight-knitted team.
• Confidence in managing multiple projects and deadlines effectively.

If you believe you have what it takes, please submit your application through this job form and we will get back to you asap. Please copy and paste the link below in your browser.

USE JOB CODE : 202

Only shortlisted candidates will be contacted.

We are looking for an Entry Level Customer Service Recruiter to work from home and prescreening applicants for multiple available positions. We provide training and growth opportunities.

• Assist applicants with their work applications and communicate via phone, email and/or chat
• Maintain high satisfaction ratings based on explicit company standards
• Understand our clients and their available positions to enhance customer support
• Collaborate with the team to meet personal and company goals

· Player Engagement: Develop strategies to engage and attract new players to our Texas Hold'em platform.

· Promotion Planning: Create and execute online and offline campaigns (e.g., tournaments, events, giveaways) to grow player base and loyalty.

· Community Building: Manage poker forums, social media channels, and online communities, fostering engagement and positive player interactions.

· Partnership Management: Identify potential partners and influencers in the poker community to promote the brand.

· Content Creation: Collaborate with the marketing team to produce relevant content (blogs, newsletters, social media posts) that resonates with poker enthusiasts.

· Player Retention: Analyze player behavior to identify retention opportunities and enhance customer lifetime value.

· Tournament Organization: Assist in planning and promoting Texas Hold'em tournaments, both online and live events.

· Performance Analysis: Track the effectiveness of campaigns and promotions, providing data-driven insights and recommendations for improvements.

Ambassador role is about to share and promote our Brand

As a Data and Sales Specialist, you will play a crucial role in ensuring a smooth and efficient transaction process for our clients. You will be responsible for managing all administrative tasks related to real estate transactions, from contract to closing. The ideal candidate will have excellent organizational skills, strong attention to detail, and a deep understanding of the real estate industry.

Responsibilities:

• Coordinate and manage all aspects of real estate transactions from listing to closing
• Review contracts and purchase agreements to ensure accuracy and completeness
• Liaise with real estate agents, lenders, escrow officers, and other parties involved in the transaction process
• Prepare and distribute necessary documents such as contracts, addendums, and disclosures
• Ensure all necessary paperwork is completed and submitted in a timely manner
• Assist in scheduling inspections, appraisals, and other necessary appointments
• Communicate with clients, providing updates and addressing any questions or concerns

Wanted: Passionate Customer Experience Specialist  

Are you looking for the chance to make a positive impact on the planet? Do you have a passion for exceptional service and the ability to wow customers? If so, we’re looking for you! 

You:

• Love to tell stories
• Appreciate a good debate even with your boss
• Figure out how to fix it instead of who is to blame.
• Aren't afraid to jump into the deep end.
• Are excited about building empowered teams.
• Have pulled recyclables out of the trash.

We:

• Believe we do not inherit the earth from our ancestors; we borrow it from our children.
• Work to protect and restore the environment.
• Aren't afraid to make mistakes as long as we learn.
• Care more about your values and intelligence than your experience.
• Are committed to creating team dynamics that create empowerment vs. entitlement

 Our Core Values

1. Commit to a culture that builds a strong COMMUNITY.
2. Foster CREATIVITY to inspire fresh innovation.
3. Embrace COURAGE by taking action despite uncertainty.
4. Live with Awareness and CONSCIOUSNESS of our choices.

The Opportunity:

Spend your day connecting directly with the Lomi community; surprise and delight our customers with positivity and integrity. Reporting to the Lead Customer Advocate, you will engage with our customer base and elevate our service levels. As a CX Agent, you will play a pivotal role in providing the highest caliber customer service across various channels, including (but not limited to) email, live chat, and social media. You will be the front line of communication addressing inquiries about our products, memberships, subscriptions, and overall business, while embodying our core values and brand ethos.

• Provide the highest caliber customer service via email, live chat, and social media in a considerate, accurate, and timely manner.
• Be the first line of communication for customers inquiring about our products, brand, founders, and business.
• Be an ambassador and advocate of our brand and product lines.
• Problem-solving to ensure that our customers can have the highest quality experience possible. You will take matters into your own hands to ensure deliveries, transactions, and experiences are never neglected.
• Work directly with the marketing and management teams to improve the customer experience by providing your insight and knowledge.