Liaison Collector
Company Collector
Collections Specialist
A Collection Specialist is responsible for overseeing the collection process, contacting borrowers who have overdue payments, and negotiating payment arrangements to resolve outstanding debts. They work closely with borrowers to find mutually agreeable solutions while adhering to company policies and regulations.
A Collection Specialist in a lending company plays a crucial role in managing and recovering outstanding debts from borrowers. The job description, duties, and responsibilities of a Collection Specialist typically include the following:
Duties and Responsibilities:
Contacting Delinquent Accounts: Reach out to borrowers with overdue payments through phone calls, emails, letters, or other communication channels. Maintain a professional and respectful demeanor while discussing payment options.
Negotiating Payment Arrangements: Assess borrowers' financial situations and negotiate payment plans or settlements that are feasible for both parties. Explain the terms and conditions of repayment agreements and ensure compliance with company policies.
Monitoring Payment Activities: Keep track of payment schedules, follow up on missed payments, and update payment records accurately in the system. Document all communication and actions taken regarding debt collection efforts.
Providing Customer Support: Address borrowers' inquiries, concerns, and requests for assistance regarding their accounts. Offer guidance and support to help borrowers understand their financial obligations and options for resolving their debts.
Compliance with Regulations: Adhere to relevant laws, regulations, and industry standards governing debt collection practices, such as the Fair Debt Collection Practices Act (FDCPA) and company policies. Maintain confidentiality and handle sensitive financial information with discretion.
Reporting and Analysis: Prepare regular reports on collection activities, payment trends, and account statuses. Analyze data to identify areas for improvement in collection strategies and recommend changes as needed.
Collaborating with Team Members: Work closely with other departments, such as customer service, legal, and credit risk management, to coordinate efforts and achieve collection goals effectively. Participate in team meetings and training sessions to stay updated on best practices and industry developments.
Escalating Complex Cases: Escalate difficult or unresolved cases to senior collection specialists, supervisors, or legal teams as necessary. Provide detailed documentation and background information to support escalation decisions.
Overall, a Collection Specialist plays a vital role in maintaining the financial health of the lending company by managing overdue accounts, fostering positive borrower relationships, and ensuring compliance with regulatory requirements.
Collections Specialist
As a Collections Specialist, you will be responsible for managing client accounts and ensuring timely payment collection. Your role will involve engaging with clients to address payment inquiries and disputes, providing exceptional customer service, and collaborating with the Billing Team to resolve billing-related issues. Successful candidates will possess strong communication skills, problem-solving abilities, and a proactive attitude toward achieving collections goals.
Benefits:
Key Responsibilities:
Collections Specialist
The Core Objectives:
1. Timely collection to reduce outstanding receivables
2. Timely and accurate settlement and payment adjustments
3. Bad debt and write offs reduction
4. Resolving disputes
5. Maintaining good customer relations.
Collections Specialist
Collections Specialist
General Virtual Assistant/ Collections Specialist
Company Description
Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines.
We’re looking for a proactive General Virtual Assistant with strong customer service experience to help manage interactions and handle outstanding loan payments. The General Virtual Assistant will be responsible for managing the accounts receivable process, focusing primarily on collecting outstanding loans from customers. A key aspect of this role involves addressing customer concerns, which may arise due to equipment-related issues. The ideal candidate will excel in handling customer interactions with tact and professionalism, finding resolutions, and de-escalating occasional irate customers. Communication will primarily be through email, though phone calls may be necessary in some cases.
Job Responsibilities:
Must-Have Requirements:
Nice-To-Have Requirements:
What we Offer:
Work Hours:
Collector
Liaison
Branch Collector
BRANCH COLLECTOR
DRIVER COLLECTOR
Job Description:
Field Collector
Ang isang Field Collector ay bumibisita sa tirahan ng mga kliyente upang mangolekta ng bayad at mag-provide ng options kung paano i-settle ang kanilang Home Credit account dues.
Account Collector
CI Collector
Customer Service Support | Non Voice / Back Office | Bacolod | up to P17K*
As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Perks & Benefits:
Remote Entry Level Recruiter
Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!
Main responsibilities are:
Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.
Data Encoder - Back Office Support | With Performance Incentives (Shaw)
Job Highlights:
Go further with Foundever
Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
APPLY NOW AND GET INTERVIEWED VIA ZOOM!
Source of Application: BOSSJOB
Freelance Text-based Tutors (Non-Voice)
Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.
As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.
The benefits of being a tutor on Course Hero include:
We are currently looking for experts from these Subjects:
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