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• Providing introductory information to prospective and new customers
• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries
• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases
• Letting patrons know about additional products or services that might benefit them
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns, when necessary
• Troubleshooting common issues with products or services
• Working with a team of CSRs and other departments to find appropriate solutions to problems

Preferred qualifications:

2 years or more Sales experience, preferably B2B sales

Familiarity with the CRM used - Kintone

Proficiency in handling high-volume outbound calls

Highly ideal:

Background in staffing or job board services, preferably with experience in the medcial/dental industry

SaaS sales experience

American accent

Behavioral requirements:

Meets OE standards

Self-starter, proactive

Thinks of other team members

Problem-solver

Creative thinker

With growth mindset

Has a desire to be a leader in the future

Open to learning

Results-oriented