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Client Delivery Director

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Client Delivery Director

StraightArrow Corporation

₱180-185K[Monthly]
Hybrid - Pasig>10 Yrs ExpBachelorFull-time
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Job Description

Customer Relationship ManagementReports PreparationLifecycle MarketingCustomer RetentionCampaignsBrand MarketingDigital MarketingVendor Relationship ManagementStrategic PlanningB2B Marketing

Description

  • Responsible and accountable for the overall client success by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.
  • Lead on the client governance meetings with the right mix of operational updates, alignment check-ins and exchange of ideas and advisory.
  • Supports and contributes to the overall strategy of account growth and expansion.
  • Act as the people manager of a team of talented and highly motivated resources, caring for their growth, wellbeing, and job satisfaction.
  • Contribute as a member of the leadership team on company-wide initiatives.

Requirements

  • Bachelor’s degree in business marketing, Engineering, Computer Science, Mathematics or related field.
  • Minimum 12 years of working experience in Marketing
  • 3+ years of experience in program, change management, or project management within a fast-paced metrics driven environment.
  • 3+ years of senior management experience that includes talent development and management, 
  • Prior experience in B2B software marketing is highly desirable.
  • Self-starter, strong drive, bias for action and result-oriented with the ability to influence others at both peer and leader level.
  • History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
  • Detail orientation with a demonstrated ability to self-motivate and follow-through on projects.
  • Demonstrated ability to thrive in ambiguous environments.
  • Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.

Melissa Ablay

HR OfficerStraightArrow Corporation

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