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Healthcare Customer Service Representative
₱25-30K[Monthly]
Quick ResponderFresh Grads WelcomeOn-site - TaguigNo Exp RequiredEdu not requiredFull-time
Synlink Recruitment Outsourcing Co. Inc.
Healthcare Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.₱25-30K[Monthly]
On-site - TaguigNo Exp RequiredEdu not requiredFull-time
Job Description
Description
- Answer inbound calls and respond to emails, chats, or other forms of communication regarding healthcare services, insurance, and billing inquiries.
- Provide accurate information about healthcare plans, benefits, eligibility, claims status, and authorizations.
- Assist patients in scheduling appointments, verifying insurance coverage, and explaining medical bills.
- Document customer interactions in the system accurately and thoroughly.
- Handle and resolve complaints with empathy and professionalism.
Requirements
- At least 6 months BPO experience
- Highschool grad |College Undergraduate|College
People SkillsCall CentreEnglish LanguageCustomer Service
Faisah Matomadi
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
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