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Customer Service Agent

XMC BPO Manila
Customer Service Agent
XMC BPO ManilaJob Description
- Employee Recognition and Rewards
Performance Bonus
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Insurance Health & Wellness
HMO
- Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Responsible in customer service concerns via email and chats
- Providing accurate, valid and complete information to the customers
- Maintain high level of positive and good customer relationship
- Work collaboratively with team members and support departments to ensure seamless customer experience.
- Adhere to company policies, security protocols, and data privacy regulations.
Requirements
- With at least 6 months of experience in Customer Service (Preferable international account)
- Good English communication skills
- Amenable to work in rotational schedule, weekends and holidays

Joyce Piedad
HR OfficerXMC BPO Manila
High response rate