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1234
Chat & Back Office Support • PURE NON-VOICE • Permanent Hybrid Setup
Transec BPO Solutions Inc.
₱20-25K[Monthly]
Hybrid - Pasig1-3 Yrs ExpBachelorFull-time
Job Description
Computer LiterateMS OfficeCustomer Oriented
Description
- Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
- Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
- Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.
Requirements
- Bachelor’s degree in any field, preferably an IT-related course.
- Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
- Work background in using chat and/or email communication is highly preferred.
- Prior experience in a technical account is a huge plus.
- Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
- Must have excellent writing skills in English; good speaking skills in English.
- Tech savvy with strong interest in learning new technology applications.
- High attention to detail.
- Willing to work on night shift.

Kim Allen Torne
Recruitment SpecialistTransec BPO Solutions Inc.
High response rate
View more details