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Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.
Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.Job Description
- Allowances
Meal Allowance, Transportation Allowance
- Employee Recognition and Rewards
Incentives
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Insurance Health & Wellness
Life Insurance, HMO
- Perks Benefits
Free Meals, Retirement Plan
- Professional Development
Scholarship Program
- Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and live chat.
- Handle customer inquiries, resolve issues, and provide product information.
- Assist customers with inquiries, complaints, and product information.
- Maintain accurate records of customer interactions and transactions.
- Resolve issues efficiently while ensuring customer satisfaction.
- Collaborate with other departments to enhance service delivery.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience needed but must be proficient in English.
- Skills and Competencies: Strong customer service skills and proficiency in English.
- Working Conditions: Office environment, possible shift work.
- Qualities and Traits: Excellent communication, patience, and problem-solving abilities.

Sheena Tesorero
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
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