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Customer Service Representative

KMDC Employment Services
Customer Service Representative
KMDC Employment ServicesJob Description
- Allowances
Meal Allowance, Transportation Allowance
- Employee Recognition and Rewards
Commission, Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Incentives
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Insurance Health & Wellness
Health Care On-Site, Life Insurance, HMO
- Perks Benefits
Annual Company Trip, Employee Discount
- Time Off & Leave
Maternity & Paternity Leave
- Work-Life Balance
Dependent Care
Description
- Provide outstanding customer service via phone and email.
- Assist customers with inquiries, product information, and order issues.
- Resolve complaints efficiently and professionally.
- Maintain accurate customer records and documentation.
- Collaborate with team members to improve processes and customer satisfaction.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: College Graduate
- Experience Level: No experience required.
- Skills and Competencies: Strong communication skills, problem-solving ability, and proficiency in customer service software.
- Working Conditions: Office environment; may involve shift work.
- Qualities and Traits: Empathetic, patient, detail-oriented, and team player.

Kristen Marie Dela Cruz
RecruiterKMDC Employment Services
More than ten replies today