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Local Account • Customer Service Rep • Dayshift
₱15-25K[Monthly]
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₱10-15K[Monthly]
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Partners Group
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Local Account • Customer Service Rep • Dayshift
₱15-25K[Monthly]
Great PerksFresh Grads WelcomeNo Resume NeededHybrid - PasigFresh Graduate/StudentHigh/Senior High SchoolFull-time
Transec BPO Solutions Inc.
Local Account • Customer Service Rep • Dayshift
Transec BPO Solutions Inc.₱15-25K[Monthly]
Hybrid - PasigFresh Graduate/StudentHigh/Senior High SchoolFull-time
Job Description
Benefits
- Employee Recognition and Rewards
Performance Bonus, Annual Appraisal
- Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Insurance Health & Wellness
Life Insurance, HMO
- Others
Company Social Events
- Perks Benefits
Annual Company Trip, Company Equipment
- Professional Development
Job Training
- Time Off & Leave
Birthday Leave, Sick Leave, Vacation Leave
Read More
Description
WHY JOIN OUR TRANSEC TEAM?
- HMO, life insurance, and incentives
- Represent one of the top leading brands in PH
- Non-toxic account with real work-life balance
ESSENTIAL JOB FUNCTIONS
- Answer incoming calls from customers ranging from product information, price inquiries, complaints, delivery follow-ups, etc.
- Accurately log all incoming calls in the CRM (customer relationship management) system for proper documentation.
- Efficiently and effectively identify concerns and provide the necessary solutions where applicable.
- Coordinate with several branches and departments to resolve customer concerns and/or requests.
- Ensure pending concerns are attended to in a timely manner and escalate as needed.
Requirements
- Must have at least 6 months experience in customer service.
- Basic knowledge in using Microsoft Word and Excel.
- Understandable writing and speaking skills in both English and Filipino.
Customer ServiceEnglish LanguageSalesforcePeople SkillsCall CentreProblem SolvingScheduling
Eden Alimojaned
HR & Recruitment AssociateTransec BPO Solutions Inc.
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