An analyst is an individual who collects, filters, organizes and analyzes data from various platforms and database in order to produce or curate reports that will guide clients/end-users to make informed and strategic decisions. The successful candidate should be able to quickly adapt and master the preferred platform/s to properly evaluate data; comprehend, digest and analyze large volume of data; and provide quick and spot-on analysis within the given timeframe.

• Collect and collate relevant data from various sources and platform.
• Across required languages according to the project brief.
• Group and structure the data based on predefined criteria/topics.
• Assess, analyze, and summarize data into a well-crafted report that complies with project standards and objectives, and the style guide within the allotted turnaround time.
• Stay abreast of current affairs and updates on the industry identified in the project brief.
• Implement changes and edit the report in a timely manner, respond promptly to queries about the curated report and comply to the feedback of Account Supervisors, Project Managers or Project Lead. 
• Provide quick and regular timely updates on the progress of the report curation.
• Collaborate seamlessly with multiple teams across the organization.
• Comply to the predefined SOPs and workflows unique to each project. Efficiently manage tasks and projects using project management tools and Google products.
• Adapt to changing business needs and continuously seek opportunities for learning and growth. Attend briefing sessions, training, re-training, huddle sessions scheduled for each delegated project. 

The Data Analyst is responsible for troubleshooting data issues between systems, working with imported and exported data, investigating user reports of data corruption, suggesting changes to Operations and Engineering teams to improve the quality of data; troubleshooting internal and external systems to ensure they work as expected, managing customer data and providing reporting and analytics assistance to Operations and Support team members. The ideal candidate should have excellent written communication skills, experience with various data processing tools, and at least one year of experience as an analysts, database administrator, or similar technical roles. Collaboration across departments and teams is very important.

1. Microsoft 365 Administration Support: Proficiency in managing and troubleshooting Microsoft Office applications like Outlook, Word, Excel, PowerPoint. Understanding of Office 365 cloud services and administration is essential.
2. Microsoft Azure AD Support: Familiarity with Azure Active Directory for user management, including creating and managing user accounts, groups, permissions, and access controls.
3. Microsoft Windows Desktop Operating Systems: In-depth knowledge of various versions of Windows OS, including installation, configuration, troubleshooting, and maintenance.
4. Mobile Operating Systems (Android and iOS): Understanding of mobile operating systems, including setup, configuration, app management, and troubleshooting common issues.
5. Networking Fundamentals, VPN, and LAN Technologies: Basic to intermediate knowledge of networking concepts, including configuring and troubleshooting LAN and VPN connections.
6. Security Basics and Endpoint Security Software: Awareness of cybersecurity principles, ability to work with antivirus software, and understanding of endpoint security practices.
7. Ticketing Systems and Remote Support Tools: Experience with ticketing systems for tracking and managing IT support requests. Familiarity with remote support tools for providing assistance to users who are not physically present. 

Financial Analyst

We are growing and want to add a Financial Analyst member to our team!

• Record, track, and analyze company financial transactions
• Employee Payroll Onboarding
• Documenting, categorizing, and storage of all transaction details
• Creating financial reports & analysis
• Ensure compliance with all applicable legal standards
• Fact-checking accounting data
• Implement new standards, guidelines, and practices
• Report and correct accounting errors
• Record financial transactions
• Tracking payroll data & closely working with payroll team
• Daily accounts reconciliation & balances report

KeyTiger, a US-based e-commerce business in the home décor/interior design industry, is seeking highly-motivated and competent individuals to join our dynamic (remote) team. If you have high attention-to-detail, possess excellent English communication skills, and are interested in a full time work from home / online position, apply now!

Position: Business Analyst (Advanced Excel knowledge required) - 20+ POSITIONS OPEN

Work Schedule: 5AM-1PM Manila Time, Tue-Sat

Salary: $500 to $1,300* monthly

Benefits include:

• Holidays: Paid US Public Holidays
• Paid Time Off: 11 accrued personal days off per year
• Growth: Bonus and salary increase depending on performance

Primary Responsibilities

• Supply chain and vendor support
• Full product definition, inventory and price analysis
• Creating purchase orders
• Bookkeeping (quarterly reports, sales tax)
• Digital advertising

Published salary is for starting only. Multiple salary increases within a year are possible in order to match an employee's skill level.

Tell your friends about this job opening for a chance to receive a REFERRAL BONUS of $300! 

We are looking for a skilled Remote Financial Analyst to join our client’s financial team. The role will involve managing key financial processes including budgeting, bank reconciliations, and monthly reporting of building financials. The ideal candidate will have experience working independently, with a strong understanding of accounting principles. A background in property management or real estate finance is highly preferred. In addition to regular reporting duties, the analyst will be involved in project-based tasks such as audits, tax filings (1098s, 1099s), tax protests, abatements, and budget development.

Key Responsibilities:

1. Project-Based Financial Tasks:

• Audits: Support internal and external audit processes, ensuring timely submission of financial records and documentation.
• 1098s & 1099s: Manage the preparation and filing of necessary tax forms (1098s for mortgage interest and 1099s for independent contractors or vendors).
• Tax Protests & Abatements: Assist with property tax protests, abatements, and assessments, ensuring accurate financial data is submitted for review.
• Budget Development: Work closely with property managers and finance teams to develop annual budgets, ensuring alignment with strategic objectives and financial constraints.

2. Support to Financial Team and Stakeholders

• Assist other financial team members with tasks such as responding to inquiries from the organization, residents, or board members.
• Address and resolve basic financial queries from residents or board members in a timely and effective manner.

3. Bank Reconciliations:

• Perform monthly bank reconciliations for multiple accounts, ensuring accuracy and completeness of financial records.
• Investigate and resolve discrepancies in a timely manner, collaborating with internal and external stakeholders as needed.

4. Monthly Reporting:

• Prepare and deliver detailed monthly financial reports for each building.
• Assist in the preparation of board reports as necessary.
• Prepare and review budget-to-actual variance analysis for multiple buildings or properties.
• Work with management to investigate and explain variances, providing actionable insights.

• Conduct analysis of current business processes and systems to identify areas for improvement.
• Work with cross-functional teams to understand business requirements and translate them into functional system specifications.
• Develop and maintain a deep understanding of our business operations, systems, and processes.
• Collaborate with IT teams to ensure that system designs align with business requirements.
• Conduct user acceptance testing to ensure system designs meet business requirements.
• Develop and maintain detailed documentation of business requirements, system designs, and testing results.
• Communicate effectively with stakeholders across the organization, including senior management, to ensure project objectives are met.
• Proactively identify opportunities for process improvement and provide recommendations to the business.
• Monitor system performance and identify areas for improvement.
• Examine current and new business procedures.
• Identify effective solutions for business software system issues.
• Report common patterns, questions, and other issues to management.
• Recommend solutions for improving and restructuring company procedures.
• Assess company performance, information, and plans by conducting regular tests and analysis.
• Monitor company systems status and report any progress or changes.
• Research and estimate the costs of upgrades and improvements.
• Establish specifications for new projects by developing project goals, phases, and budgets.
• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
• Improves systems by studying current practices; designing modifications.
• Recommends controls by identifying problems; writing improved procedures.
• Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget.
• Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Maintains user confidence and protects operations by keeping information confidential.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Web 3 accounting and bookkeeping

• Conduct security assessments, including vulnerability scanning, log analysis, and assisting in penetration testing, to identify and mitigate risks across system infrastructures and applications.
• Monitor and analyze security alerts and incidents using tools like SIEM to ensure timely detection and response to threats.
• Develop and maintain strategies for improving the organization’s overall cybersecurity posture, ensuring adherence to industry standards and compliance requirements.
• Perform tasks related to system hardening, access control validation, and implementing mitigation measures for identified vulnerabilities.
• Prepare and deliver security reports and dashboards for management, outlining key findings, risk impacts, and recommendations for improvement.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends to proactively enhance defensive measures.
• Collaborate with cross-functional teams to remediate vulnerabilities, improve security configurations, and promote security awareness.

We are seeking a motivated Junior Data Analyst with experience in Power BI and strong Excel skills to join our dynamic team. The ideal candidate will have a passion for data and be capable of creating insightful Power BI reports and dashboards that drive business decisions.

This is a part time role up to 20 hours, hours can be increased for the right candidate

based on performance.

While proficiency in SQL and Amazon QuickSight is a bonus, we are committed to investing in the right candidate by providing training and upskilling opportunities.

The successful candidate must have excellent communication skills in English, the ability to manage their workload independently, and a knack for quickly grasping new concepts. This role offers a fantastic opportunity to grow your data analysis skills in a supportive environment while contributing to impactful projects.

• Join regular check-in calls and provide updates on progress.
• Flexible working hours to accommodate different time zones and project needs.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively and prioritize tasks in a dynamic work environment.
• Work on projects for some of the biggest brands in the APAC region.
• Self-motivated with the ability to work independently and collaboratively within a team.
• Adaptability to handle changing priorities and multiple projects simultaneously.
• Proficiency in Power BI for creating reports, dashboards, and data visualizations.
• Strong Excel skills, including advanced functions, pivot tables, and data analysis.

• Analyze and implement security measures for the protection of computer systems, networks and information.
• Identify and define system security requirements and advise on best practices for Spark Shield Technology's clients.
• Prepare and document standard operating procedures and protocols.
• Conduct regular system tests and ensure continuous monitoring of network security.
• Collaborate with the tech team to manage potential threat analyses and provide strategic resolutions.

• Conduct penetration testing and vulnerability assessments on web applications to proactively identify and mitigate potential security risks.
• Develop, implement, and maintain penetration testing strategies to ensure comprehensive coverage across various web systems.
• Prepare detailed analysis reports, including vulnerability descriptions, risk impact, and actionable remediation recommendations to improve security posture.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry best practices to ensure our systems remain secure and resilient.
• Collaborate with development teams to provide guidance on secure coding practices and vulnerability remediation.

TECHNICAL BUSINESS ANALYST

This role is responsible for overseeing all business analysis activities of the IT Projects.

• Ensures the success of the execution of the IT Engineering Project, specifically the Business Analysis portion.
• Ensures adequate staffing to complete the required analysis work.
• Manages the onboarding/off-boarding activities for Business Analyst resource who joins or leave the team.
• Ensures the business analysis best practices are established and followed in the project.
• Leads the business analysts in requirements elicitations, producing necessary documentations and sign-off, transitioning the requirements to the Development team.
• Establishes any documentation templates such as Functional Requirements 
• Specification, Integration Document, Data Mapping Document, Master Process Flow, etc. that are going to be used for the project.
• Ensures the team’s documentation is accurate and complete and meets the agreed upon standards and deadlines are met.
• Coaches the team in terms of interaction with stakeholders, facilitation skills, and participation in meetings.
• Identifies critical control points and preventive measures.
• Prepares metrics by collecting, analyzing, and summarizing information and trends including failed processes, system issues, recalls/rework, corrective actions, and audits.

We are seeking a highly motivated and detail-oriented Operations Support (Real Time Analyst) to join our team in the dynamic environment of a Virtual Call Center Campaign. The primary responsibilities of this role involve efficient dialer monitoring, conducting calling audits, real-time monitoring and, reporting and analytics .

Who We Are  

M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.

Our Core 4 Dedications  

• Dedication to Growth: We believe in being 1% better every day, both personally and professionally.
• Dedication to Showing Up: For our clients, for each other, and for ourselves.
• Dedication to Excellence: We strive for the highest standards in everything we do.
• Dedication to Empowerment: We uplift and enable others to reach their full potential.

Key Responsibilities:

Dialer Monitoring:

• Maintain continuous surveillance of the dialer system throughout the assigned shifts.
• Ensure the seamless functioning of dialer operations to optimize campaign performance.
• Respond promptly to any dialer-related issues and liaise with technical support for quick resolutions.

Real-Time Monitoring:

• Monitor live calls to ensure quality and compliance
• Provide immediate support and guidance to agents as needed
• Identify trends and patterns to improve overall operational efficiency

Calling Audits (10%-20% of the role):

• Conduct comprehensive audits of outbound calls to ensure compliance with campaign protocols and quality standards.
• Provide feedback and reports on calling performance, identifying areas for improvement.

Reporting and Analytics

• Create comprehensive reports on key performance indicators (KPIs)
• Develop and maintain analytics dashboards
• Design and implement complex formulas for data analysis and forecasting
• Present findings and recommendations to management

Work Hours:

• PH Graveyard Shift
• Full time (Fixed 8 hrs/day, Mon-Fri)

Compensation:

• $3/hour
• Performance Evaluation after 4 months for a Salary Increase
• Paid weekly

Benefits:

• PTO (Vacation Leave) that increases every year that you are with us
• Separate PTO for Sick Leave
• Maternity and Paternity Leave
• Bereavement Leave
• Evaluation and opportunity for raises every 4 months from start date.

Opportunity! All our positions have multi-tiered levels so you can get promoted in a matter of months. You get a detailed breakdown of what the qualifications are for every position and their respected levels, as well as the requirements and responsibilities that come with them.

Growth! After graduating training, all employees get a dedicated Grow Plan for the year that breaks down the annual goal into actionable weekly tasks.

Note: This job post is for talent pooling, so you can apply now to be considered when the role opens up soon!

**PLEASE READ THE KEY RESPONSIBILITIES BEFORE APPLYING**

**GOOD COMMUNICATION SKILLS IS A MUST**

**PREFERRABLY WITH BPO EXPERIENCE BUT NOT REQUIRED**

Job Description

As an IT Onboarding Analyst 1 professional, you'll usually work with commercial clients, finding the right technological hardware and software products to suit their business needs. In pre-sales, this may involve demonstrating features of a particular product.

One of the primary focus also is to bring new clients into

our VC3 services accurately, thoroughly, and efficiently. Often the client’s initial

experience with a technical role at VC3, the IT Systems Engineer l (Onboarding) must be

able to extract information from the client in order to uncover items about the new

network while communicating in general terms. With that, the IT Systems Engineer l

(Onboarding) must pull up their sleeves and be ready to discover and document this

new-to-us environment.

There will be opportunities for the IT Systems Engineer l (Onboarding) to be working on

Proactive Technical Alignments to ensure our constantly refined best practices are

always being applied to our client networks by both visiting the client site and reviewing

the client environment remotely.

Our People:

Our team members are collaborative, positive, and dedicated to mutual success.

Transparency isn't just a buzzword here; it's a commitment to open communication,

ensuring every voice is heard and valued. Guided by our core values — Passionately

Curious, Own It, Go Beyond, and Serve as One — we’re here to create something

extraordinary together.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with

technologies for today and tomorrow that make life safe and simple. With nearly 30

years of specialized expertise, our team goes beyond conventional boundaries,

delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous

opportunities for career advancement. Rooted in our core value of being Passionately

Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences

and formal development programs that celebrate continuous learning to propel your

career forward.

• Work with commercial clients, finding the right technological hardware and software products to suit their business needs

• Understand and follow “The VC3 Way”. This is our set of standards and processes

that produce a predictable result for the client. You must be aware of and

maintain our standards

• Responsible for thorough onsite and remote discovery and documentation of

new standard client networks

• Assist with discovery and documentation of advanced client networks

• Verify tools and internal processes have been deployed and configured to

standards

• Develop and maintain technical knowledge of the client environment and ensure

this information is thoroughly and accurately communicated to internal technical

and non-technical teams

• Responsible for offboarding VC3 tools and services from departing clients

• Analyze standard and advanced client technical environments for alignment with

documented Best Practices and Standards

• Visit client sites to conduct ongoing reviews of their technical environment

• Collaborate closely with internal teams to review network reports and ensure

client’s technology direction is aligned with standards and overall business

objectives

• Provide outstanding delivery of our technical services by leveraging both

analytical and Big Picture thinking to ensure continuous improvement in both

internal processes and client networks

Additional Responsibilities:

• Maintain accurate and real time timesheets, record complete and accurate notes

of troubleshooting and communication with clients

• Receive mentoring and feedback from peers and others

• Where appropriate, escalate complicated issues to a more senior resource or

other appropriate teams

• Review Tickets with Manager

• Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and

any other Team Meetings

• Create and update documentation when changes or occur, or when discoveries

are made

• Attend monthly training & team meetings as required

• Additional duties as required