• Proficient written and verbal communication skills in English
• Prior experience providing chat support in dating site is an advantage
• Able to do multi-tasking

At Digital Aesthetics, we are passionate about providing results to our clients. Our mission is to blend cutting-edge technology with creativity to enhance brand visibility and engagement. As we continue to grow, we seek a talented SEO Manager who is an expert in search engine optimisation and possesses strong content creation skills.

The ideal candidate will have a proven track record in improving search rankings, driving organic traffic, and producing high-quality written content. This role requires a strategic thinker who can analyse data, develop comprehensive SEO strategies, and write engaging, optimise content that aligns with our brand voice.

If you are a highly motivated and experienced SEO specialist passionate about driving results, we encourage you to apply today!

Responsibilities

As an SEO Manager, you'll need to:

• Create and implement effective SEO strategies to improve organic search rankings and drive targeted traffic to our website.
• Write and produce high-quality articles, blog posts, and other content optimised for search engines that resonate with our audience.
• Conduct thorough keyword research to identify opportunities for content optimisation and new content development.
• Oversee and implement on-page SEO strategies, including meta tags, headers, internal linking, and content optimisation.
• Work with the development team to optimise the website for speed, mobile-friendliness, and search engine indexing.
• Monitor, analyse, and report on key SEO metrics, using tools like Google Analytics, Google Search Console, and others to track progress and identify areas for improvement.
• Regularly analyse competitor strategies to identify gaps and opportunities in our SEO efforts
• Develop and implement link-building strategies

Benefits

• Work from home
• Monday to Friday
• Annual pay rises
• Bonuses based on performance
• Paid holidays

• Responsibilities: SEO Assistant, create and update products,
• Software: Experience with Yoast, Rank Math, or Google Keyword Planner is a plus.
• Skills: Proficient in mathematics, problem-solving, and memorizing complex tasks,
• Working Conditions: Remote work from home, available as full-time or part-time freelance positions, paid weekly.

We are seeking a results-driven SEO Specialist to enhance our online visibility and boost organic traffic. You will be part of the marketing team, reporting directly to the CMO. Your role will involve strategizing and executing SEO initiatives to improve rankings, optimize our travel platform, and drive measurable growth.

• Develop and implement effective SEO strategies tailored to the travel industry.
• Conduct comprehensive keyword research to identify high-value opportunities.
• Optimize website structure, content, and performance for search engines.
• Monitor and analyze SEO performance using analytics tools, providing actionable insights.
• Stay updated on the latest SEO and algorithm updates to maintain competitive rankings.
• Collaborate with content creators to ensure alignment with SEO best practices.
• Conduct technical SEO audits and resolve issues to enhance website health.
• Build high-quality backlinks through ethical link-building strategies.
• Track and report on website rankings, traffic, and conversions.

HIRING: SEO Virtual Assistant

Location: Remote

We are a growing virtual assistant agency focused on delivering virtual assistance and digital marketing services, including search engine optimization (SEO). We’re seeking a detail-oriented and proactive SEO Specialist to join our team and help optimize websites for maximum visibility and performance for our clients.

Key Responsibilities:

• Conduct regular site audits to identify and address issues.
• Monitor and resolve Google Search Console (GSC) errors and validate pages.
• Research and analyze keywords for on-page and off-page SEO strategies.
• Vet and manage sites for guest post campaigns and backlinks.
• Track and analyze SEO trends and implement changes as needed.
• Fix crawl issues, validate sitemaps, and update progress reports.
• Create blog topics based on GSC trends and top keyword queries.
• Develop and execute off-page strategies like creating backlinks and social bookmarks.
• Utilize tools like SEMRush for audits, error tracking, and reporting.
• Collaborate with the team to prepare SEO reports and insights for clients.

Company Overview

OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.

We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.

Position Overview

• As a Customer Service Specialist at OnSpot Global, you will be responsible for providing top-tier customer support services for our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• As a Customer Service Specialist, you will be the driving force behind our customers' journey with our innovative tech platform. You will own the entire customer experience from initial sales lead to successful customer conversion and beyond. This role is a dynamic blend of sales, customer support, and technical expertise. You will be responsible for nurturing leads, guiding them through their first booking, addressing inquiries, and ensuring their continued satisfaction with our services. Your ability to understand customer needs, communicate effectively, and navigate our platform will be crucial to your success.

Responsibilities:

Sales Performance:

• AAA Sales Skills is a must!
• Consistently meet and exceed individual and team sales and booking targets.
• Contribute to overall customer acquisition and revenue growth goals.

Lead Conversion:

• Actively contact qualified sales leads through various channels (phone, email, etc.).
• Conduct consultative conversations to understand their small to medium-sized business (SMB) needs and logistics challenges.
• Craft and present tailored shipping solutions using our Ship4wd platform.
• Assist customers in placing their first booking and completing online payments.

Customer Support and Retention:

• Respond promptly to inquiries from both potential and existing customers.
• Troubleshoot issues, provide technical assistance, and address concerns effectively.
• Identify upsell and cross-sell opportunities to maximize customer value.
• Manage customer complaints with a focus on resolution and satisfaction.

Platform Expertise:

• Develop a deep understanding of our Ship4wd platform, its features, and benefits.
• Stay informed about industry trends, logistics best practices, and competitor offerings.

Continuous Improvement:

• Collect and analyze customer feedback to identify areas for platform and process enhancements.
• Collaborate with product and operations teams to implement improvements.
• Proactively suggest strategies to enhance customer satisfaction and loyalty.

CRM and Systems Management:

• Utilize our CRM system to track customer interactions, manage leads, and document progress.
• Maintain accurate and up-to-date customer data within our systems.

SEO Specialist (Copywriting, WordPress & Shopify)

Work Shift: US Shift, Monday to Friday | Work Set-up: Remote Work

Salary Offer: Php 40,000 - 45,000/month

We are building a culture of the industry’s brightest talent while creating a fun, hardworking, and friendly eco-space. We are the ultimate resource for our clients, offering Marketing, Web Design, Graphic Design, Social Media Management, Copywriting + Blogging, Email Marketing, Digital Marketing, Photography, and Videography. As we continue to grow our team, clientele, and company, we realize that our success is a direct result of talented individuals who can productively work as a team. Our mission is to support and serve small businesses around the world while cultivating a culture that allows our team to be creative and happy!

• Conduct client SEO audits & develop individualized SEO strategies that showcase the client's current SEO standing and outline improvement plans.
• Optimize client websites by updating meta titles, descriptions, tags, JSON coding, and alt text for SEO growth.
• Optimize YouTube channels by ensuring proper keywords and tags are used throughout the content.
• Manage Google My Business accounts, including updating information, monitoring reviews, and keyword optimization.
• Use Google Analytics and Search Console to track page rankings, assess growth, and identify trends for SEO improvement.
• Create personalized monthly analytic reports with recommendations to boost search rankings.
• Communicate with clients on SEO strategies, and results, and provide insights on work performed.
• Stay updated on Google algorithm updates and SEO trends that may affect client performance.
• Create SEO-friendly website pages that align with the client’s tone and goals.
• Conduct thorough keyword research for client websites and blogs, ensuring appropriate keyword density.
• Conduct interviews with clients to ensure copy is accurate, on-brand, and meets desired outcomes.
• Handle quick-turnaround copy requests as needed based on project scope.
• Manage SEO for 30+ websites.

Key Performance Indicators (KPIs):

• Regular analysis of website structure, rankings, and competitors to improve search engine results.
• Proactive measures to address static or declining page rankings.
• Confident and effective explanation of SEO tactics to clients, staying up to date with algorithm changes.
• Organization and focus to ensure all assigned clients receive the necessary attention to boost rankings.
• High level of integrity and communication skills.

We’re Hiring: Level 2 Tech Support Specialist

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!

We are currently on the lookout for a Level 2 Tech Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.

Role: Level 2 Tech Support Specialist

Work Arrangement: Work from home

Schedule: Night shift

Job Summary: We’re looking for someone that has experience with smaller companies and is well rounded in different aspects of IT. Someone that is a problem solver and likes to take the initiative.

The Level 2 Tech Support Specialist is responsible for providing advanced technical support and troubleshooting services to resolve complex issues that cannot be addressed by Level 1 support. This role involves diagnosing and resolving software, hardware, and network-related problems, as well as escalating issues to higher-level support when necessary. The Level 2 Tech Support Specialist plays a crucial role in ensuring the efficient operation of IT systems and providing excellent customer support experience.

1. Technical Support:

- Provide advanced troubleshooting and support for software, hardware, security, network, and server issues.

- Diagnose and resolve technical issues through detailed analysis and problem-solving, and effective use of internal tools.

- Document issues, troubleshooting steps, solutions, reference external resources used/followed, and processes to improve future support efforts.

2. Customer Service:

- Communicate effectively with customers to understand their technical issues and provide timely resolutions.

- Ensure high levels of customer satisfaction by providing professional and friendly support.

- Educate customers on best practices and preventive measures to avoid recurring issues.

3. System Maintenance and Updates:

- Perform regular system maintenance and updates to ensure optimal performance.

- Assist with the deployment of software updates, patches, and configuration changes.

- Monitor system performance and proactively address potential issues.

4. Teamwork, Collaboration, and Escalation:

- Collaborate with other IT team members to resolve complex technical issues.

- Escalate unresolved issues to Level 3 support or specialized teams as necessary.

- Provide detailed information and context to higher-level support to facilitate quicker resolution.

- Meet and exceed the KPI targets set by the client and the Service Manager

5. Training and Documentation:

- Develop and maintain documentation for common issues and solutions.

- Train Level 1 support staff on new technologies and advanced troubleshooting techniques.

- Stay updated with the latest technology trends and advancements in IT support.

6. Adherence to Internal Procedures

- Follow Standard Operating Procedures (SOPs) for daily, weekly, and other recurring tasks

- Full compliance to all our Security Procedures and Keeping a Vigilant Eye for Security Issues

- Full compliance to internal House Rules / Code of conduct

The Data Specialist is responsible for managing, organizing, and analyzing data to ensure accurate and accessible information is maintained across various platforms. This role involves data entry, file management, supporting data transfer processes, and assisting with audits and reporting tasks. The ideal candidate will have exceptional attention to detail, excellent organizational skills, and the ability to work efficiently in a structured environment. The Data Specialist will also be required to adhere to the company's camera-on policy during working hours, facilitating clear communication and accountability. 

Benefits: 

• Competitive salary 
• Strong support system 
• Salary increase starting on your first year of employment (only for full-time roles | based on performance) 
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50) 
• Health benefit ($30/month) 
• No computer activity monitoring 
• Training materials for upskilling provided 
• Paid holiday leaves (depending on the holidays that the client observes) 
• Paid sick leaves (sick leave convertible to cash if perfect attendance) 
• Paid planned leaves 
• 13th month pay 
• Allowance for SSS and Pag-ibig contribution ($20/month) 

Key Responsibilities: 

• Data Management: Maintain and organize both electronic and physical files, ensuring accuracy and easy accessibility. Regularly review and update files before transfer, making necessary corrections. 
• File Transfer Support: Assist with import and export processes, ensuring accurate data transfer and validation for internal and external use. 
• Audit Participation: Gather, organize, and provide necessary data for audit projects, collaborating with auditors as needed to facilitate accurate assessments. 
• Data Entry & Verification: Perform precise data entry tasks, including data input and verification, to ensure the completeness and accuracy of records. 
• Reporting & Analysis: Assist with basic data analysis and reporting tasks as directed by supervisors, gathering insights and compiling relevant data for internal review. 
• Communication: Adhere to the company's camera-on policy during working hours to enhance communication and accountability. 
• Attention to Detail: Ensure a high level of accuracy in all data-related tasks, with unwavering attention to detail for maintaining data integrity. 
• Ad Hoc Tasks: Support the team with various ad hoc tasks and special projects as required, ensuring timely and accurate completion. 

We are seeking an Entry-Level IT Helpdesk Technician to provide level 1-2 IT support for a fast-paced and growing organization. This role is ideal for someone who is motivated, eager to learn, and capable of working independently. No prior experience is required, as comprehensive training will be provided for the right candidate. If you are a self-starter looking to begin a rewarding career in IT, we want to hear from you!

Responsibilities:

• Provide level 1-2 IT helpdesk support, including troubleshooting hardware and software issues.
• Respond to client inquiries promptly and professionally, resolving technical problems efficiently.
• Assist in setting up, configuring, and maintaining IT systems and equipment.
• Document and track technical issues and resolutions in the ticketing system.
• Communicate effectively with team members and escalate complex issues when needed.

Experience and Knowledge of Windows Server, Linux, Networking, AWS and Azure will be plus.

This role is for 16 -20 Hours Per Week @ 4 USD PH

You need strong English skills

Prior Experience is IT support is required

We are seeking a dedicated Technical Support Representative to join our team. This role involves providing expert technical assistance to our clients, troubleshooting software-related issues, and ensuring a smooth customer experience. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a passion for helping customers navigate technical challenges.

• Provide technical support via phone, email, and chat, diagnosing and resolving software issues for customers.
• Document and track support cases, collaborating with development teams to resolve complex technical problems.
• Educate customers on software features, updates, and best practices to improve their experience.
• Stay updated on product knowledge, software releases, and industry trends through training and self-study.
• Contribute to the creation and improvement of support documentation, FAQs, and user guides.

What we Offer:

• Opportunities for growth and advancement
• Competitive compensation package, including Philcare HMO

Work Hours:

• Full-time, Eastern Standard Time business hours, Remote

How to apply:

• Fill out the form using this link:
• Jobcode: TSR-PI-Sep132024

Work remotely?: Yes

Job role: Content Specialist 

Industry: Real Estate

Company: Legacy Virtual

Work Hours and Schedule: Mondays – Fridays, US time zone business hours 

Work Duration: Full-time 40 hours per week

Rate or Salary range: $4/hour 

• Develop high-quality written content across various platforms, including web, social media, and email marketing
• Utilize ChatGPT and other AI tools as a resource to support, not replace, the creative writing process
• Conduct thorough research to ensure content accuracy and relevance

Company benefits:

* Paid Leaves

* Paid Holiday Leaves

* HMO is included! (Philcare)

* Appraisals included

As a Operations Support Coordinator,  you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Responsibilities:

As a Operations Support Coordinator, you will work closely with the Onsite Plant Engineers to identify and document tasks to deliver the project on time and within the budget.

In addition, you will:

• Assist in tracking and balancing revenues and expenses for each job
• Track internal subcontractor invoices and pass-through revenue
• Manage the progression of invoices
• Conduct progress reviews with team members to ensure timely completion of deliverables to meet overall requirements
• Review and quality control of internal and subcontractor invoicing prior to payment
• Assist leadership with a variety of special projects and reporting
• Meeting weekly and monthly financial goals assigned by leadership
• All other duties within your scope of work assigned by leadership

As a Talent Acquisition Officer, you will be responsible for attracting and identifying top 

talent for our National Disability Insurance Scheme (NDIS) registered company. You will 

manage the end-to-end recruitment process from job posting to offer letter, while building 

strong relationships with hiring managers and candidates. Additionally, you will be 

responsible for developing and implementing recruitment strategies to attract diverse 

candidates, ensuring compliance with all relevant laws and regulation. This role involves working closely with internal stakeholders to understand staffing needs, sourcing candidates, and ensuring that all hires meet NDIS standards and requirements. The Talent Acquisition Officer will also ensure a smooth onboarding process and promote the organization’s employer brand within the NDIS space

Key Responsibilities:

• End-to-End Recruitment:
• Manage the entire recruitment process, including job posting, sourcing, screening, interviewing, and extending offers to candidates for various roles, such as support workers, care coordinators, and allied health professionals.
• Ensure candidates meet the specific requirements of NDIS participant care plans, such as necessary qualifications and experience with disability support.
• Sourcing and Attracting Talent:
• Develop and implement sourcing strategies to attract qualified candidates, including using online job boards, social media platforms, and industry-specific networking channels.
• Build and maintain a talent pool for ongoing NDIS-related staffing needs, with a focus on hard-to-fill positions such as specialist disability support roles.
• Compliance and Documentation:
• Ensure all candidates undergo the necessary pre-employment checks, including NDIS Worker Screening Checks, Working with Children Checks, First Aid certifications, and other relevant background checks.
• Maintain accurate records of all recruitment activities in compliance with NDIS standards and internal company policies.
• Candidate Screening and Interviewing:
• Conduct initial screening and interviews, evaluating candidates based on their qualifications, experience, and alignment with the organization’s values.
• Ensure that candidates are empathetic, culturally sensitive, and committed to providing high-quality care to NDIS participants.
• Collaboration with Internal Teams:
• Work closely with hiring managers and NDIS service coordinators to understand specific staffing needs and participant requirements.
• Provide expert advice on market trends, talent availability, and recruitment best practices in the disability support sector.
• Onboarding and Support:
• Coordinate the onboarding process for new hires, ensuring they have the necessary training and clearances to start their roles.
• Ensure new employees understand the NDIS participant care plans and are familiar with the organization’s processes, policies, and values.
• Employer Branding and Networking:
• Promote the organization as an employer of choice within the NDIS industry, enhancing the company’s reputation through positive candidate experiences and engagement in industry events.
• Reporting and Analytics:
• Track key recruitment metrics, such as time-to-fill, quality of hire, and retention rates, to continuously improve the recruitment process.
• Provide regular reports on hiring progress, recruitment challenges, and market trends to HR leadership and department heads.

As a Chat admin, you will be responsible for providing exceptional customer service through various social media platforms including TikTok, Shopee, Facebook, and Lazada. You will engage with customers, manage social media communities, coordinate with third-party support groups for order management, attend meetings and coaching sessions, and contribute innovative ideas to improve chat support and other business systems. Additionally, you will handle administrative tasks, including file management, utilizing Google Suite as the primary tool for the job.

JOB RESPONSIBILITY

Responsibilities:

• Chat Support: Respond promptly to customer inquiries and messages across social media platforms, providing product information, addressing concerns, and facilitating sales transactions.
• Social Media Community Management: Monitor and manage comments, messages, and feedback on our social media channels, ensuring a positive brand image and enhancing customer engagement.
• Order Management Coordination: Collaborate with third-party support groups to oversee order processing, shipment tracking, and resolution of order-related issues.
• Meeting Attendance: Attend monthly meetings to discuss performance metrics, customer feedback, and strategies for improving sales and customer service.
• Coaching Sessions: Participate in weekly coaching sessions to enhance communication skills, product knowledge, and customer service techniques.
• Innovation and Knowledge Sharing: Proactively share insights and innovative ideas to improve chat support efficiency, customer satisfaction, and overall business operations.
• Administrative Tasks: Manage files and documentation related to chat support operations using Google Suite, ensuring organization and accessibility.
• Accountability and communication: Ensure to escalate immediate concerns to your supervisor or manager.