1. Identifies prospective clients through leads and referrals.

1. Schedules client meetings.

1. Performs follow-up calls as needed.

1. Advises on insurance coverage.

1. Conducts periodic policy reviews.

1. Prepares insurance proposals.

1. Completes requirements and submits to underwriters

PLEASE READ VERY CAREFULLY BEFORE APPLYING.

THIS IS TEMPORARY WFH (EQUIPMENT PROVIDED) AND APPLICANTS MUST BE RESIDING WITHIN NCR AND NEARBY PROVINCES ONLY.

THIS IS VIRTUAL PROCESS

The Customer Service Representative position interfaces with customers via inbound calls or outbound calls, This position provides customer service support and resolution of routine problems regarding client's product or services.

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services

Are you passionate about film and television? Do you dream of being part of the entertainment industry? Here's your chance to shine! TMG Entertainment is casting for our upcoming Netflix production, El Rogue, shooting this month. We are looking for talented individuals to join us as background actors, supporting actors, and crew members.

Background Actors/Supporting Actors:

We are specifically searching for:

• Background Actors (Ages 18-24)
• Actor with Lines (Ages 25-32)

If you've ever dreamed of seeing yourself on screen, this is your opportunity! No prior acting experience is necessary, but a passion for storytelling and a willingness to learn are a must.

Crew Members:

We are also looking for dedicated crew members to join our production team. Positions include:

• Camera Operators
• Sound Technicians
• Lighting Technicians
• Set Designers
• Costume Designers
• Makeup Artists
• Production Assistants

Experience in the film industry is preferred, but newcomers with a strong work ethic and eagerness to learn are welcome!

• Invite customers to download and register our app
• Able to communicate in English and local language

• Manage and grow a portfolio of clients for Manulife Philippines in the insurance & superannuation sector.
• Identify potential clients, present tailored insurance solutions, and drive sales conversions.
• Build strong partnerships, deliver excellent customer service, and meet targets.
• Stay informed on market trends and product knowledge to maintain a competitive edge.
• Adhere to industry regulations, maintaining the highest ethical standards.

Responsibilities:

 - Assist the claims department with the claims process, ensuring timely and accurate resolution.

 - Handle administrative tasks including managing tolls and parking tickets efficiently.

 - Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.

 - Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

 - Collaborate with team members to ensure seamless operations and customer satisfaction.

- Perform additional duties and responsibilities as assigned.

Role: Customer Service Representative II

Company Overview

• OnSpot Global is an outsourcing company that specializes in delivering high-quality customer service solutions for a diverse range of clients across various industries. We are committed to providing exceptional support and helping our clients build strong customer relationships. We are seeking a dedicated and skilled Customer Service Representative to join our team and be part of our mission.

Position Overview

• As a Customer Service Representative at OnSpot Global, you will be responsible for providing top-tier customer support services on behalf of our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• The Customer Support Representative is responsible for providing exceptional customer service and support to clients throughout their moving experience. This role involves handling customer inquiries, resolving issues, and maintaining strong customer relationships.
• Duties and Responsibilities
• Customer Interaction: Provide exceptional customer service through various channels including phone, email, and text.
• Issue Resolution: Troubleshoot and resolve customer inquiries, complaints, and problems efficiently and effectively.
• Database Management: Maintain accurate and up-to-date customer information within the CRM system.
• Inbound/Outbound Calls: Handle incoming customer calls and make outbound calls as needed to address customer concerns or provide information.
• Customer Support: Respond to customer inquiries, requests, and complaints via email and text.
• Issue Resolution: Identify and resolve customer issues, escalating complex problems to appropriate departments.
• Data Management: Maintain accurate customer records and data within the CRM system.
• Post-Move Follow-up: Contact customers who have availed of the moving service to gather feedback and address any concerns.
• Move Coordinator Support: Assist move coordinators with customer inquiries, scheduling, and status updates.
• Inventory Management: Support inventory updates and resolve discrepancies related to customer belongings.

Tribe Benefits

• Top Notch Healthcare and Life Insurance Provider
• Regular Private Room and Board
• Maximum Benefit Limit of 150,000 per illness/per year.
• PEC is covered upon activation of the members account.
• Access to all major hospitals.
• Full dental coverage.
• 100,000 Life insurance coverage.

Paid Time Off

• OnSpot Global provides fifteen (15) paid leave to eligible employees to have the opportunity to enjoy time away from work to balance their lives. Leaves can be used to cover vacation leave, sick leave, personal leave, and bereavement leave.
• Birthday Leave

OnSpot Perks: Loan Facilities

• Enjoy financial support during unexpected life events with our accessible loan programs. We offer competitive interest rates and flexible repayment terms to help you manage your financial needs effectively.

OnSpot Perks: Your Gateway to a Better Lifestyle

• Enjoy exclusive access to a wide range of perks and services tailored to enhance your well-being and lifestyle.

This is a full-time remote position. If you are a motivated and customer service driven individual, please apply today. We look forward to hearing from you!

We’re Hiring: Client Support Agent/Project Associate

Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle! 

We are currently on the lookout for a Client Support Agent/Project Associate to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.  

Role: Client Support Agent/Project Associate

Work Arrangement: Work from Home

Schedule: Night shift  

Job Description: 

This role is a CS Everywhere - Work from Home setup with unlimited access to Cloudstaff Offices when you need it. CS Everywhere includes Fiber Internet, Backup Internet, UPS, PC/Laptop. Ability to use the office when there are Internet or power issues. Pop in and have a coffee with teammates.

Our US-based client provides insurance companies with a digital payments platform designed to maximize retention of the new generation of policyholders—while reducing security risks and minimizing payment processing costs. The company has become the fastest growing digital payments platform in the insurance industry, and now manages more than $15 billion a year in payments for customers. Our talented, ambitious, and innovative team of professionals work collectively to disrupt, pioneer, add value, to solve challenges for our customers and their insureds.

As a PSO (Professional Services Office) Client Support Agent/Project Associate in our Professional Services department, you will be responsible for the end-to-end management of change requests, ensuring successful implementation and exceeding client expectations. Your role involves triaging and managing a queue of client requests, from minor updates to new functionalities. You will translate objectives into actionable plans, coordinate with technical teams, and collaborate closely with clients to ensure project goals are met efficiently. As the primary point of contact, you will be viewed as a product expert and trusted advisor, ultimately driving customer success.

Key Responsibilities: 

• Review, prioritize, and manage a queue of change requests
• Coordinate with technical teams to ensure accurate and timely deployment of changes
• Build realistic implementation estimates
• Communicate regularly with clients to provide status updates on requests
• Ensure all change requests are processed in alignment with company standards and client expectations
• Identify and resolve any issues that may arise during the change management process
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Measure project performance and project status using appropriate tools and techniques
• Effectively report and escalate issues to management
• Create and maintain comprehensive project documentation

We are looking for individuals who can assist us in completing the KYC (Know Your Customer) process. The primary responsibility of this role is to leverage your network or other channels to find users who are willing to participate in and complete the KYC process.

• Find users who are willing to complete KYC verification.
• Assist users in completing the KYC process and ensure compliance at every step.
• For each successfully referred user who completes the KYC, you will receive a certain amount of compensation.

Company: FWD Philippines

Position Type: Part-time, Commission-based

Location: Remote (Work from Home)

FWD Philippines is seeking motivated individuals to join our team as Financial Wealth Planners. As a Financial Wealth Planner, you will be responsible for helping individuals and families achieve their financial goals through comprehensive wealth management strategies.

• Conduct thorough financial assessments for clients to understand their current financial situation, goals, and objectives.
• Develop personalized financial plans tailored to each client's unique needs and circumstances, encompassing areas such as investment management, retirement planning, risk management, and estate planning.
• Educate clients on various financial products and services offered by FWD Philippines, including life insurance, investment funds, and retirement plans.
• Implement agreed-upon financial strategies and continuously monitor and adjust plans as needed to ensure alignment with clients' evolving goals and market conditions.
• Build and maintain strong relationships with clients, providing ongoing support, guidance, and advice to help them navigate their financial journey.
• Actively prospect and generate leads through networking, referrals, and other business development strategies to expand your client base.
• Stay informed about industry trends, regulatory changes, and product developments to remain a trusted resource and advisor to clients.

Position: Night Shift Call Center Agents (Fluent English Speakers)

Location: Ortigas Center Manila, Philippines

Salary: PHP 23,500 Monthly Basic (37k Monthly OTE)

Schedule: Monday to Friday, 3:30 PM - 2:00 AM

ONSITE ONLY JOB IN PASIG DO NOT APPLY IF YOU CANNOT COMMUTE TO PASIG

Are you an exceptional communicator with a passion for customer service? If you thrive in a fast-paced environment and are looking for an exciting opportunity, we invite you to join our dynamic team as a Night Shift Call Center Agent.

• Conduct outbound calls with professionalism and courtesy.
• Provide accurate product and service information to customers.
• Achieve or exceed sales targets and key performance indicators (KPIs).
• Input Precise and accurate information on the system.

Benefits:

• Competitive salary of PHP 23,500 per month, plus additional commission opportunities.
• Ongoing training and professional development.
• Clear pathways for career advancement.
• A supportive and collaborative work environment.

If you are committed to delivering outstanding customer service and are eager to advance your career, we would love to hear from you. Apply now to become a Night Shift Call Center Agent and start making a meaningful impact today.

Job Type: Full-time

Location: Remote (Work from Home)

Company Overview:

We are seeking a highly skilled and experienced Call Center Sales Manager to join our team. This role requires strong leadership skills, excellent communication, and the ability to thrive in a fast-paced, results-oriented environment. If you have a proven track record in sales and management, and can deliver exceptional service with a clear American accent, we want to hear from you!

Key Responsibilities:

• Manage and lead a team of sales agents in a call center environment.
• Drive sales performance through effective coaching and mentorship.
• Handle customer inquiries and ensure high satisfaction levels.
• Implement strategies to meet and exceed sales targets.
• Conduct regular performance evaluations and provide constructive feedback.
• Monitor and analyze sales metrics to identify areas of improvement.
• Maintain a positive and professional work culture.

1. Ensure timely, safety conveyance of company authorized passengers, materials, equipment to and from places as instructed

2. Carry out daily routine checks on vehicles and ensure they are in good condition (batter, lights, oil, water, breaks, air, gas, Blowbag)

3. Should be proficient in the services he renders, and comply with all traffic rules and regulations.

4. Make sure that assigned vehicle is clean in and out

5. Keep track on the preventive maintenance of vehicles like changing the oil and batteries, tire pressure, gauge and other repairs that are necessary

6. Recognizes electrical or mechanical faults and other repairs of the vehicles then report this to the administrative section of the company

7. Reports any case of accident, injury or damage of vehicles to the supervisors. Keep all records, including receipts for vehicle maintenance

8. Complied timely submission of trip reports

9. And all other duties and responsibilities which are not limited to this that may be assigned to you by the management

Content Creator and Game Tester: Earn Extra Cash Playing Our Automated Blockchain Game!

Do you love playing games on your Android phone? Want to earn extra income while having fun?

We're looking for Content Creators and Game Testers to join our team and help us launch our exciting new automated blockchain play-to-earn game!

Responsibilities:

1. Develop engaging content for various platforms, including social media.
2. Test various esports games on different platforms to identify bugs and gameplay issues.
3. Analyze content performance metrics and adjust strategies accordingly.
4. Collaborate with developers to understand game mechanics and provide constructive feedback.
5. Document and report defects using project management tools.

Here's how it works:

1. Play the game: Download and play our game on your Android phone.
2. Reach the rewards threshold: Collect rewards by playing the game regularly. Earn a minimum of 40,000 rewards per month (playing 3 hours per day) or 80,000 rewards per month (playing 6 hours per day).
3. Record your gameplay: Capture a 1-minute screen recording of yourself playing the game and showcase your rewards.
4. Submit your video: Share your screen recording on YouTube, Linkedin, Facebook etc.
5. Get paid! Earn a monthly income ranging from 300 pesos to 5000 pesos, depending on your total rewards.

Benefits:

• Automatic Hire: We'll automatically hire you once you complete the requirements.
• Flexible Schedule: Choose when you play and how many hours you dedicate to the game.
• Unlimited Income Potential: Earn more by playing more!
• Work with Other Companies: We don't restrict you from working with other companies.

We are seeking a highly motivated and experienced Sales Dealer Development to join our remote team and contribute to our growth and success. You will be responsible for developing and managing our dealer network, selling Electric Vehicles and motorcycles, consumables, and accessories.

You will play a crucial role in expanding our market presence and driving sales growth in your assigned region, the Philippines. This role requires excellent communication skills, strong sales acumen, and the ability to handle follow-ups efficiently.

Dealer Network Development:

• Identify and establish relationships with potential clients and dealers to expand our distribution network.
• Develop a thorough understanding of client and dealer needs and market trends.
• Create strategies to recruit, onboard, and maintain a strong network of clients and dealers across the Philippines.
• Effectively researching prospects and generating leads.
• Contact potential clients and dealers on the phone, by email, and in person.

Sales and Account Management:

• Meet or exceed sales targets by actively selling Electric vehicles and motorcycles, consumables, and accessories to clients and dealers.
• Prepare and send quotes and proposals to dealers and clients.
• Provide excellent account management, cultivate long-term relationships, and respond to client requests and issues in a timely and professional manner.

Industry Knowledge:

• Possess a good understanding of the automotive and motorcycle industry, including market trends, competitor analysis, and consumer preferences.
• Stay up to date with industry developments and as needed, adapt sales strategies accordingly.

Collaboration:

• Work closely with the Sales and Marketing departments to develop effective sales strategies, promotional campaigns, and marketing materials.
• Provide feedback on market needs, customer preferences, and competitor activities to drive product development and marketing initiatives.

Travels:

• Travel within the Philippines to meet with clients, and dealers, and attend industry events.
• Conduct product presentations, negotiate contracts, and introduce new products to potential clients and dealers.

Sales Reporting and Analysis:

• Prepare regular sales reports, providing insights into sales performance.
• Participate in weekly Sales review and planning.
• Maintain accurate sales records, including sales reports, customer databases, and activity logs.
• Analyze sales data to identify opportunities for growth, optimize sales strategies, and improve overall sales effectiveness.