PLEASE READ VERY CAREFULLY BEFORE APPLYING.

THIS IS TEMPORARY WFH (EQUIPMENT PROVIDED) AND APPLICANTS MUST BE RESIDING WITHIN NCR AND NEARBY PROVINCES ONLY.

THIS IS VIRTUAL PROCESS

The Customer Service Representative position interfaces with customers via inbound calls or outbound calls, This position provides customer service support and resolution of routine problems regarding client's product or services.

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
• Maintain basic knowledge of client products and/or services
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and business performance
• Offer additional products and/or services

Role: Customer Service Representative II

Company Overview

• OnSpot Global is an outsourcing company that specializes in delivering high-quality customer service solutions for a diverse range of clients across various industries. We are committed to providing exceptional support and helping our clients build strong customer relationships. We are seeking a dedicated and skilled Customer Service Representative to join our team and be part of our mission.

Position Overview

• As a Customer Service Representative at OnSpot Global, you will be responsible for providing top-tier customer support services on behalf of our clients. This role plays a pivotal part in ensuring client satisfaction, resolving customer issues, and maintaining a positive brand image. In this position, you will have the chance to work with various clients and contribute to their success.

About the Role

• The Customer Support Representative is responsible for providing exceptional customer service and support to clients throughout their moving experience. This role involves handling customer inquiries, resolving issues, and maintaining strong customer relationships.
• Duties and Responsibilities
• Customer Interaction: Provide exceptional customer service through various channels including phone, email, and text.
• Issue Resolution: Troubleshoot and resolve customer inquiries, complaints, and problems efficiently and effectively.
• Database Management: Maintain accurate and up-to-date customer information within the CRM system.
• Inbound/Outbound Calls: Handle incoming customer calls and make outbound calls as needed to address customer concerns or provide information.
• Customer Support: Respond to customer inquiries, requests, and complaints via email and text.
• Issue Resolution: Identify and resolve customer issues, escalating complex problems to appropriate departments.
• Data Management: Maintain accurate customer records and data within the CRM system.
• Post-Move Follow-up: Contact customers who have availed of the moving service to gather feedback and address any concerns.
• Move Coordinator Support: Assist move coordinators with customer inquiries, scheduling, and status updates.
• Inventory Management: Support inventory updates and resolve discrepancies related to customer belongings.

Tribe Benefits

• Top Notch Healthcare and Life Insurance Provider
• Regular Private Room and Board
• Maximum Benefit Limit of 150,000 per illness/per year.
• PEC is covered upon activation of the members account.
• Access to all major hospitals.
• Full dental coverage.
• 100,000 Life insurance coverage.

Paid Time Off

• OnSpot Global provides fifteen (15) paid leave to eligible employees to have the opportunity to enjoy time away from work to balance their lives. Leaves can be used to cover vacation leave, sick leave, personal leave, and bereavement leave.
• Birthday Leave

OnSpot Perks: Loan Facilities

• Enjoy financial support during unexpected life events with our accessible loan programs. We offer competitive interest rates and flexible repayment terms to help you manage your financial needs effectively.

OnSpot Perks: Your Gateway to a Better Lifestyle

• Enjoy exclusive access to a wide range of perks and services tailored to enhance your well-being and lifestyle.

This is a full-time remote position. If you are a motivated and customer service driven individual, please apply today. We look forward to hearing from you!

A Sales Support Specialist assists clients through each step of the sales process, helping them resolve any concerns or questions they may have while processing, tracking and shipping orders efficiently. They also identify and create lists of potential clients while maintaining databases of sales.

Additional responsibilities of a Sales Support Specialist may include:

• Compiling daily lists of leads and delegating them to sales team associates
• Maintaining an accessible and organized filing system for sales and administrative professionals
• Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
• Providing assistance to management team members and executives as needed
• Performing data entry duties in regards to metrics, sales figures and other key data
• Creating and processing sales in a timely manner
• Reporting any unusual activity to supervisors
• Expediting requests rush orders and altering sales orders and shipping information as required

Must have actual/real-time experience in the following areas for at least 3 years

• SIP Phone
• Android Phone
• DECT Phone
• Headset and Speaker
• Android Video Endpoints
• Windows Video Endpoints
• Meeting Room Endpoints Accessories
• General Mode (MeetingBar, MeetingBoard, Meeting Eye)
• Video Conferencing Solution & System
• Smart Workspaces Devices
• Zoom Devices
• 8X8 Devices
• Teams Devices
• Blue Jeans Devices
• Verizon
• Vonage
• Pro Audio Visual Solution
• PABX
• Knowledge in RingCentral Devices
• Knowledge in Return Merchandize Authorization (RMA)
• Desktop Phone

Responsibilities:

 - Assist the claims department with the claims process, ensuring timely and accurate resolution.

 - Handle administrative tasks including managing tolls and parking tickets efficiently.

 - Provide excellent customer service via phone, email, and text, addressing customer inquiries and concerns promptly and professionally.

 - Contribute to marketing efforts by assisting with various tasks such as social media management, content creation, and promotional campaigns.

 - Collaborate with team members to ensure seamless operations and customer satisfaction.

- Perform additional duties and responsibilities as assigned.

Sales-Savvy Outbound Caller , Lead generator & Closer

About Us:

We are a service-based business looking to expand by offering high-demand services such as social media management, lead generation, website design, and more to small and medium-sized businesses. We’re looking for a motivated, sales-savvy individual to join our team and handle outbound calls, closing deals, and ensuring clients are onboarded smoothly.

• Make outbound calls to local businesses in the U.S., introducing our services and generating interest.
• Follow a provided sales script while being able to think on your feet and adapt to each conversation.
• Overcome client objections with confidence and professionalism.
• Schedule meetings or consultations when necessary to further explain services.
• Close deals by presenting service packages and pricing, ensuring clients sign contracts and make payments online.
• Collaborate with internal teams to ensure smooth onboarding for clients.
• Update the CRM system with client information, lead status, and sales progress.

Are you passionate about film and television? Do you dream of being part of the entertainment industry? Here's your chance to shine! TMG Entertainment is casting for our upcoming Netflix production, El Rogue, shooting this month. We are looking for talented individuals to join us as background actors, supporting actors, and crew members.

Background Actors/Supporting Actors:

We are specifically searching for:

• Background Actors (Ages 18-24)
• Actor with Lines (Ages 25-32)

If you've ever dreamed of seeing yourself on screen, this is your opportunity! No prior acting experience is necessary, but a passion for storytelling and a willingness to learn are a must.

Crew Members:

We are also looking for dedicated crew members to join our production team. Positions include:

• Camera Operators
• Sound Technicians
• Lighting Technicians
• Set Designers
• Costume Designers
• Makeup Artists
• Production Assistants

Experience in the film industry is preferred, but newcomers with a strong work ethic and eagerness to learn are welcome!

As an Outbound Sales Representative, you will play a pivotal role in reaching out to potential clients, conducting surveys, and promoting products or services. If you possess excellent communication skills, a persuasive demeanor, and a commitment to achieving outbound calling targets, we invite you to apply for this essential position that directly contributes to our business growth.

Benefits:

• Competitive salary
• Strong support system
• Salary increase starting on your first year of employment (based on performance)
• Monthly Performance Incentive (only for full-time roles | based on given metrics |can range from $40 - $50)
• Health benefit ($30/month)
• No computer activity monitoring
• Training materials for upskilling provided
• Paid holiday leaves (depending on the holidays that the client observes)
• Paid sick leaves (sick leave convertible to cash if perfect attendance)
• Paid planned leaves
• 13th month pay
• Allowance for SSS and Pag-ibig contribution ($20/month)
• Commission details will be discussed upon hiring.

Key Responsibilities:

• Initiate outbound calls to prospective clients using prepared scripts or talking points.
• Conduct surveys, gather information, and provide relevant product or service details.
• Identify and qualify potential leads through effective communication.
• Transfer qualified leads to the sales team for further engagement.
• Promote company products or services to potential clients during outbound calls.
• Provide detailed information, address inquiries, and overcome objections.
• Build and maintain positive relationships with clients through professional and courteous communication.
• Record and update customer information accurately in the company's database.
• Meet or exceed daily, weekly, and monthly outbound calling targets.
• Work towards achieving set performance metrics, such as call conversion rates and lead qualification.
• Ensure compliance with company policies and standards during outbound calling.
• Maintain a high level of quality and professionalism in all interactions.
• Generate reports on outbound calling performance and campaign effectiveness.
• Document feedback and insights gathered during customer interactions.
• Ad hoc tasks from the client.

This is a commission-based role only.

What you will do:

• Work with the Juan Medical Team to acquire corporate clients in Metro Manila and neighboring provinces: Cavite, Laguna, and Rizal
• Promote and acquire clients for vaccinations, blood tests, and other related medical services

Compensation and perks:

• Discounted medical services
• 2-5% commission for every sale

We are seeking a highly motivated and experienced Sales Dealer Development to join our remote team and contribute to our growth and success. You will be responsible for developing and managing our dealer network, selling Electric Vehicles and motorcycles, consumables, and accessories.

You will play a crucial role in expanding our market presence and driving sales growth in your assigned region, the Philippines. This role requires excellent communication skills, strong sales acumen, and the ability to handle follow-ups efficiently.

Dealer Network Development:

• Identify and establish relationships with potential clients and dealers to expand our distribution network.
• Develop a thorough understanding of client and dealer needs and market trends.
• Create strategies to recruit, onboard, and maintain a strong network of clients and dealers across the Philippines.
• Effectively researching prospects and generating leads.
• Contact potential clients and dealers on the phone, by email, and in person.

Sales and Account Management:

• Meet or exceed sales targets by actively selling Electric vehicles and motorcycles, consumables, and accessories to clients and dealers.
• Prepare and send quotes and proposals to dealers and clients.
• Provide excellent account management, cultivate long-term relationships, and respond to client requests and issues in a timely and professional manner.

Industry Knowledge:

• Possess a good understanding of the automotive and motorcycle industry, including market trends, competitor analysis, and consumer preferences.
• Stay up to date with industry developments and as needed, adapt sales strategies accordingly.

Collaboration:

• Work closely with the Sales and Marketing departments to develop effective sales strategies, promotional campaigns, and marketing materials.
• Provide feedback on market needs, customer preferences, and competitor activities to drive product development and marketing initiatives.

Travels:

• Travel within the Philippines to meet with clients, and dealers, and attend industry events.
• Conduct product presentations, negotiate contracts, and introduce new products to potential clients and dealers.

Sales Reporting and Analysis:

• Prepare regular sales reports, providing insights into sales performance.
• Participate in weekly Sales review and planning.
• Maintain accurate sales records, including sales reports, customer databases, and activity logs.
• Analyze sales data to identify opportunities for growth, optimize sales strategies, and improve overall sales effectiveness.

SDR job description

SUPERSTARS ONLY $10K to $20K Don’t even apply unless you are an overachiever and can prove it. Come build an empire within our progressive company. We are in the Information Technology / Security industry, but we don’t hire backgrounds. We hire top producers. If you’re average, you can earn $20K with us. If you are a star, you can earn $40K plus. Young or old, if you have the stuff, we’ll know. 

Cloud Cover is one of the nation's fastest-growing IT & Cyber Security integrators in the United States. We are a one-stop-shop for turn-key Wired & Wireless Networking, Physical Security, Cybersecurity and Cloud solutions for businesses looking to scale intelligently. Our professional services include: consultation, architecture & design, procurement, installation, and configuration of all infrastructure.

With our headquarters in California, Cloud Cover provides network and security services to companies throughout North America. Our mission is to become the #1 partner for companies looking for a modern, cloud-based integrator in the United States.

We hire young proactive people with a positive mindset fluently speaking English who are looking for a place to start or continue their sales career, have a passion for winning, and want to make 6 figures of income!

As a Sales Development Representative at Cloud Cover, you will have a significant impact on the growth of our business through new customer acquisition, interaction with senior management, and providing input on the sales process and services at Cloud Cover.

Responsibilities:

• Call and email potential customers to find a person in charge of IT / Security, and set up discovery calls with Account Executives.
• Respond to the emails and inquiries from qualified leads regarding Cloud Cover’s solutions & services.
• Create an outstanding first impression on our prospects and customers by providing them with a world-class customer experience.
• Partner with our experienced Account Executives to help fill their pipeline and develop your skills.
• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in our portfolio of products and services.
• Meet daily, weekly and monthly quotas of added contacts, made calls, sent emails, and scheduled discovery calls and meetings.

Working at Cloud Cover:

• Intensive online training, teamwork, and support.
• Solid base salary plus bonuses from closed deals.
• Uncapped bonus structure.
• Fast Promotion and Growth Track!

This role will require you to manage your designated sales territory (preferably from the area where you live), selling a range of NCH Specialty Maintenance Products for Commercial, Industrial and infrastructure businesses. We are looking for individuals who have the ability to proactively cold call on potential accounts and generate new business opportunities in order to grow their own sales territory, whilst also managing, growing and maintaining your existing accounts. 

What you will do

• Identify and close sales opportunities with new customers
• Maintain and develop relationship with existing customers, identifying opportunities in which to grow the accounts
• Deliver product demonstrations to potential customers/clients
• Provide first class customer service level
• Complete and manage all customer orders using relevant company technology
• Co-ordinate and attend review meetings at customer sites
• Organize and plan diary effectively to maximize time on sales calls

Possible Job Territory:

This position will be assigned in ANY of the following sales territory:

• Samar / Leyte

We also have opening for other territories including:

• Pangasinan / Il-ilo / Bicol region / Tarlac / Nueva Ecija / Quezon City / Manila / Pasig / Marikina

Content Creator and Game Tester: Earn Extra Cash Playing Our Automated Blockchain Game!

Do you love playing games on your Android phone? Want to earn extra income while having fun?

We're looking for Content Creators and Game Testers to join our team and help us launch our exciting new automated blockchain play-to-earn game!

Responsibilities:

1. Develop engaging content for various platforms, including social media.
2. Test various esports games on different platforms to identify bugs and gameplay issues.
3. Analyze content performance metrics and adjust strategies accordingly.
4. Collaborate with developers to understand game mechanics and provide constructive feedback.
5. Document and report defects using project management tools.

Here's how it works:

1. Play the game: Download and play our game on your Android phone.
2. Reach the rewards threshold: Collect rewards by playing the game regularly. Earn a minimum of 40,000 rewards per month (playing 3 hours per day) or 80,000 rewards per month (playing 6 hours per day).
3. Record your gameplay: Capture a 1-minute screen recording of yourself playing the game and showcase your rewards.
4. Submit your video: Share your screen recording on YouTube, Linkedin, Facebook etc.
5. Get paid! Earn a monthly income ranging from 300 pesos to 5000 pesos, depending on your total rewards.

Benefits:

• Automatic Hire: We'll automatically hire you once you complete the requirements.
• Flexible Schedule: Choose when you play and how many hours you dedicate to the game.
• Unlimited Income Potential: Earn more by playing more!
• Work with Other Companies: We don't restrict you from working with other companies.

1.    Drive the sell in ordering and sell through of products in store presentation

2.    Maintain and grow our account base to drive and achieve revenue expectations

3.    Conceive and execute digital/marketing solutions for high profile clients that market across channels, integrate with offline media, and push interactive innovation

4.    Develop and deliver sales presentations for external speaking opportunities with the goal of persuading external decision makers and influencers

5.    Collaborate with internal departments including marketing, production and fulfillment, designers and developers to execute on sold campaigns

6.    Establish deep customer relationships

7.    Ability to conduct a needs assessment with existing and potential clients to identify marketing and advertising solutions, develop proposals and deliver sales presentations

8.    Working with the world’s most influential enterprises to transform business operations with cognitive computing

9.    Working in close-knit teams consisting of a senior subject matter expert and business analyst(s)

10. Qualifying accounts as needed to determine sales opportunities and identify additional contacts/buyers

• Identify and secure new business opportunities to expand market presence.
• Maintain strong relationships with existing clients to ensure customer satisfaction.
• Deliver presentations and demonstrations showcasing our ICT solutions to potential customers.
• Meet or exceed sales targets while representing Bizolve B.V.'s core values and mission.
• Collaborate with the marketing team to develop strategies and materials for effective outreach.