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IT Specialist
Lealsight LLC is seeking a proactive IT Specialist to support our technology infrastructure and ensure optimal system performance. The successful candidate will be responsible for troubleshooting, maintaining, and implementing IT solutions.
Key Responsibilities:
Technical Support Representative
Must have actual/real-time experience in the following areas for at least 3 years
IT Helpdesk, Day shift, 100% work at home
JR-14589: Level 2 Tech Support Specialist | WFH
We’re Hiring: Level 2 Tech Support Specialist
Transform your workspace and your career—join us for a flexible work-from-home role that fits your lifestyle!
We are currently on the lookout for a Level 2 Tech Support Specialist to join our team at Cloudstaff, the #1 workplace everywhere! Get hired from now until December 2024 and get 2 tickets for you and your loved one to this year's year-end party at The Philippine Arena featuring global musicians, Air Supply.
Role: Level 2 Tech Support Specialist
Work Arrangement: Work from home
Schedule: Night shift
Job Summary: We’re looking for someone that has experience with smaller companies and is well rounded in different aspects of IT. Someone that is a problem solver and likes to take the initiative.
The Level 2 Tech Support Specialist is responsible for providing advanced technical support and troubleshooting services to resolve complex issues that cannot be addressed by Level 1 support. This role involves diagnosing and resolving software, hardware, and network-related problems, as well as escalating issues to higher-level support when necessary. The Level 2 Tech Support Specialist plays a crucial role in ensuring the efficient operation of IT systems and providing excellent customer support experience.
1. Technical Support:
- Provide advanced troubleshooting and support for software, hardware, security, network, and server issues.
- Diagnose and resolve technical issues through detailed analysis and problem-solving, and effective use of internal tools.
- Document issues, troubleshooting steps, solutions, reference external resources used/followed, and processes to improve future support efforts.
2. Customer Service:
- Communicate effectively with customers to understand their technical issues and provide timely resolutions.
- Ensure high levels of customer satisfaction by providing professional and friendly support.
- Educate customers on best practices and preventive measures to avoid recurring issues.
3. System Maintenance and Updates:
- Perform regular system maintenance and updates to ensure optimal performance.
- Assist with the deployment of software updates, patches, and configuration changes.
- Monitor system performance and proactively address potential issues.
4. Teamwork, Collaboration, and Escalation:
- Collaborate with other IT team members to resolve complex technical issues.
- Escalate unresolved issues to Level 3 support or specialized teams as necessary.
- Provide detailed information and context to higher-level support to facilitate quicker resolution.
- Meet and exceed the KPI targets set by the client and the Service Manager
5. Training and Documentation:
- Develop and maintain documentation for common issues and solutions.
- Train Level 1 support staff on new technologies and advanced troubleshooting techniques.
- Stay updated with the latest technology trends and advancements in IT support.
6. Adherence to Internal Procedures
- Follow Standard Operating Procedures (SOPs) for daily, weekly, and other recurring tasks
- Full compliance to all our Security Procedures and Keeping a Vigilant Eye for Security Issues
- Full compliance to internal House Rules / Code of conduct
Data Specialist
The Data Specialist is responsible for managing, organizing, and analyzing data to ensure accurate and accessible information is maintained across various platforms. This role involves data entry, file management, supporting data transfer processes, and assisting with audits and reporting tasks. The ideal candidate will have exceptional attention to detail, excellent organizational skills, and the ability to work efficiently in a structured environment. The Data Specialist will also be required to adhere to the company's camera-on policy during working hours, facilitating clear communication and accountability.
Benefits:
Key Responsibilities:
Sales Technical Support
Operations Support (Real Time Analyst)
We are seeking a highly motivated and detail-oriented Operations Support (Real Time Analyst) to join our team in the dynamic environment of a Virtual Call Center Campaign. The primary responsibilities of this role involve efficient dialer monitoring, conducting calling audits, real-time monitoring and, reporting and analytics .
Who We Are
M-Power Solutions is more than just a company – we're a family of innovators, go-getters, and dream-chasers. Our mission? To empower businesses and individuals to reach their full potential through cutting-edge CRM and marketing automation solutions.
Our Core 4 Dedications
Key Responsibilities:
Dialer Monitoring:
Real-Time Monitoring:
Calling Audits (10%-20% of the role):
Reporting and Analytics
Preferred Qualifications:
Work Hours:
Compensation:
Benefits:
Opportunity! All our positions have multi-tiered levels so you can get promoted in a matter of months. You get a detailed breakdown of what the qualifications are for every position and their respected levels, as well as the requirements and responsibilities that come with them.
Growth! After graduating training, all employees get a dedicated Grow Plan for the year that breaks down the annual goal into actionable weekly tasks.
Customer Service Specialist
Company Overview
OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry. While our core expertise lies in logistics, we are also well-equipped to cater to the diverse outsourcing needs of businesses across various sectors.
We are committed to delivering exceptional customer service and building strong relationships with our clients. Our team of experienced professionals provides tailored solutions that meet the unique requirements of each client. We are seeking a highly motivated and results-oriented Customer Service Specialist to join our team and contribute to our growth.
Position Overview
About the Role
Responsibilities:
Sales Performance:
Lead Conversion:
Customer Support and Retention:
Platform Expertise:
Continuous Improvement:
CRM and Systems Management:
Administrative Specialist/Assistant
Executive Virtual Assistant Needed!
Are you an experienced administrative professional with 2+ years in the field?
We're hiring! The ideal candidate is an expert in spreadsheets, excels at research, drafts excellent emails, and is proficient with ChatGPT and Claude.
You must be a leader with a take-charge personality who can work independently after receiving instructions.
If you’re ready to take charge, apply today!
Software Support Specialist (Transport/Logistics) - WFH
We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.
About the Role:
Setting up the software correctly and debugging why the software did something. The role will occasionally require building small scripts using JS.
Working Arrangement: Permanent Remote
Shift Schedule: Monday - Friday. 2:00 PM - 11:00 PM
*Terms and conditions apply
General Virtual Assistant/ Collections Specialist
Company Description
Treantly is a Canadian-based recruitment agency that facilitates the connection between businesses in North America and exceptional remote staff in the Philippines.
We’re looking for a proactive General Virtual Assistant with strong customer service experience to help manage interactions and handle outstanding loan payments. The General Virtual Assistant will be responsible for managing the accounts receivable process, focusing primarily on collecting outstanding loans from customers. A key aspect of this role involves addressing customer concerns, which may arise due to equipment-related issues. The ideal candidate will excel in handling customer interactions with tact and professionalism, finding resolutions, and de-escalating occasional irate customers. Communication will primarily be through email, though phone calls may be necessary in some cases.
Job Responsibilities:
Must-Have Requirements:
Nice-To-Have Requirements:
What we Offer:
Work Hours:
Product Specialist
Check your Spam Folder Please!
Job Title : Quality Assurance Specialist (Work from Home or Office Site)
Job Summary:
We're seeking a reliable and detail-oriented Quality Assurance Specialist to join our team. This is an ideal opportunity for 4Ps beneficiaries or disabled or unemployed people and want to work without excessive stress and pressure. As a Quality Assurance Specialist, you'll be responsible for ensuring the quality of our products and services.
Responsibilities:
Customer Care Specialist
Rx Valet is an early stage us based company revolutionizing the way people pay for prescription medicine. Our product provides users complete pricing transparency on their medications, and can save them up to 90% at any pharmacy nationwide with a few taps in our app, web, or customer service center.
Our core mission is to delight our customers and turn them into Raving fans. You are our customer's advocate and Rx Valet's champion. You will field calls from pharmacies, providers, and customers, and in each case, we are looking to you to ensure each interaction is a positive experience. We understand that in order to do this, we must work closely with pharmacies to ensure claims can be processed quickly and effectively so our customers receive the best experience. You are Rx Valet's champion with the pharmacy. You will field calls from pharmacies and assist with any pharmacy processing questions that may arise. We are looking to you to be an expert on how Rx Valet is processed and create positive relationships with our pharmacies by assisting them in filling our customers medications.
Job Type and Working Hours:
Full Time
Monday-Friday, 7:00 am-10:00 pm EST (U.S. Eastern Standard Time) and some weekends. (a 40 hour workweek)
Administrative Specialist/Assistant
AllForU is a Singapore youth marketing tech company. We are looking to expand our admin team. We are hiring detailed oriented admins who are confident of ensuring our administrative are upkeep and are proficient in both spoken and written English which will be used on a daily basis.
We are looking for professionals with at least 1 years of working experience. However, Final-year university student and fresh graduate are welcome to apply as well.
Benefits:
- Work from home role
- Full time - Monday to Friday, 9am to 6.30pm (Tues to Sat or Sun to Thurs
- We honor Philippines Holidays
- 13th month performance bonus
- Direct report to CEO
Your main responsibilities may include but are not limited to:
Requirements:
Personality:
If you believe you have what it takes, please submit your application through this job form and we will get back to you asap. Please copy and paste the link below in your browser.
USE JOB CODE : 202
Only shortlisted candidates will be contacted.
Customer Service Support | Non Voice / Back Office | Bacolod | up to P17K*
As a Customer Support Representative at Ubiquity Bacolod, you will play a crucial role in ensuring customer satisfaction and success. You will be responsible for providing exceptional support, troubleshooting technical issues, and assisting customers in adopting our products.
Perks & Benefits:
Remote Entry Level Recruiter
Our company is looking for a remote entry level recruiter to join our team! We are looking for someone that enjoys working with people and is looking for growth and a career opportunity in the Human Resources and Recruitment industry. This is a full-time work from home position!
Main responsibilities are:
Prior experience in recruiting, customer service or sales is preferred but not required. We are looking for someone to start as soon as possible, we provide full training and growth opportunities.
Data Encoder - Back Office Support | With Performance Incentives (Shaw)
Job Highlights:
Go further with Foundever
Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.
APPLY NOW AND GET INTERVIEWED VIA ZOOM!
Source of Application: BOSSJOB
Freelance Text-based Tutors (Non-Voice)
Course Hero is growing our global team of tutors! Course Hero is hiring experts in a wide variety of subjects who want to leverage their knowledge to answer text-based questions and support our community of 20+ million students.
As a tutor on Course Hero, you will choose the subjects in which you want to answer questions. You will then select questions and provide text-based answers and explanations to students who need help better understanding the questions, topics, and subjects they are studying.
The benefits of being a tutor on Course Hero include:
We are currently looking for experts from these Subjects:
Encoder
A Data Encoder is another name for a data entry clerk. Typically, a data encoder is responsible for compiling, sorting and processing data. Encoders may also need to do filing and organizing as part of their job duties. This career is suitable for a highly organized individual with solid computer and typing skills and keen attention to detail.
Ubiquity Global Services, Inc.
Zazrow Corporation
Foundever™
Course Hero
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