Agency Sales Leader

Join our reputable financial services firm in the Philippines as an Agency Sales Leader at Sun Life of Canada Philippines Inc. and Sun Life Asset Management Company Inc. In this pivotal role, you will drive the sales performance of Client Services Sales Managers and their teams of Client Services Sales Engagement Associates. This position requires a strategic approach to sales management, coaching, and development to achieve revenue targets and client satisfaction.

Sales Strategy and Execution:

1. Develop and implement sales strategies to drive revenue growth.

2. Analyze market trends and client needs to identify business opportunities.

3. Collaborate with Client Services Sales Managers to create actionable sales plans.

4. Provide guidance on sales techniques and client engagement.

5. Monitor sales performance metrics, including conversion rates.

6. Conduct regular sales reviews with Client Services Sales Managers.

Core Leadership and Development:

1. Lead and mentor Client Services Sales Managers to excel in their roles.

2. Provide coaching and performance feedback to enhance capabilities.

3. Set clear performance expectations and KPIs for the team.

4. Foster a culture of collaboration and continuous improvement.

5. Conduct regular meetings and training sessions.

Client Relationship Management:

1. Participate in key client meetings and address escalated inquiries.

2. Identify cross-selling and upselling opportunities.

3. Monitor client satisfaction and enhance retention strategies.

4. Build strong relationships with high-value clients.

Operational Management:

1. Oversee sales operations to ensure compliance with policies.

2. Collaborate with internal departments for seamless operations.

3. Monitor sales budgets and make data-driven decisions.

4. Ensure accurate reporting of sales performance.

Experience:

1. 2 to 5 years in sales management or related roles.

2. Proven success in driving sales performance.

3. Strong understanding of Philippine financial products and regulations.

Skills and Competencies:

1. Exceptional leadership and people management skills.

2. Strong sales acumen and communication skills in English and Filipino.

3. Analytical mindset and customer-centric approach.

We are seeking a dedicated Dog Sitter and Walker to care for our dogs. The ideal candidate will have a passion for animals, enjoy spending time outdoors while providing excellent care for our furry children, and have good interpersonal skills and active.

• Walk multiple dogs of various breeds and sizes according to the schedule.
• Ensure the safety and well-being of the dogs during walks.
• Provide exercise, playtime, and socialization for the dogs.
• Adhere to any specific instructions or routines provided by pet owners.
• Maintain a clean and safe environment during and after walks.
• Communicate with pet owners regarding their pets' activities and any notable observations.
• Provide excellent customer service and build strong relationships with clients.
• Be punctual, dependable, and respectful of clients' properties.

We are one of a leading player in the BPO and Call Center industry, committed to delivering exceptional customer experiences. We’re looking for a Customer Service Representative to join our dynamic team.

• Respond to customer inquiries via phone, email, and chat.
• Resolve issues and provide solutions to enhance customer satisfaction.
• Document interactions and maintain customer database.
• Collaborate with team members to improve service processes.
• Upsell products and services when appropriate.

Other:

• Working days will be Monday- Saturday
• Sunday is a Fixed Rest Day
• We are accepting applicant without any work experience
• This is Onsite Set-Up
• We are also hiring for the Spanish Bilingual and Arabic Bilingual

• Always be punctual
• Greet customers upon their arrival
• Provide customers with drink menus and address their inquiries about ingredients
• Prepare beverages according to specified recipes
• Serve beverages and prepared food items, such as cookies, pastries, and cakes
• Accept and process payments
• Maintain cleanliness throughout the shop, including staff areas and restrooms
• Conduct inventory checks
• Ensure brewing equipment is functioning properly and report any maintenance requirements
• Adhere to health and safety regulations
• Relay customer feedback to management and suggest new menu items

• Provide exceptional customer support to clients and candidates in the recruitment process.
• Respond to inquiries via phone, email, and chat promptly and professionally.
• Maintain accurate records of client interactions and feedback.
• Assist in resolving issues and ensuring client satisfaction.
• Collaborate with recruitment teams to enhance service delivery.
• Contribute to the continuous improvement of service processes.

• Conduct security assessments, including vulnerability scanning, log analysis, and assisting in penetration testing, to identify and mitigate risks across system infrastructures and applications.
• Monitor and analyze security alerts and incidents using tools like SIEM to ensure timely detection and response to threats.
• Develop and maintain strategies for improving the organization’s overall cybersecurity posture, ensuring adherence to industry standards and compliance requirements.
• Perform tasks related to system hardening, access control validation, and implementing mitigation measures for identified vulnerabilities.
• Prepare and deliver security reports and dashboards for management, outlining key findings, risk impacts, and recommendations for improvement.
• Stay informed on emerging cybersecurity threats, vulnerabilities, and industry trends to proactively enhance defensive measures.
• Collaborate with cross-functional teams to remediate vulnerabilities, improve security configurations, and promote security awareness.

• Collecting employee information and entering time-sheet data into the database.
• Preparing cash deposits and processing payroll.
• Attending to and resolving pay-related queries.
• Ensuring that monitoring is balanced.
• Preparing reports for management.

As a Civil Engineer specializing as a Quantity Surveyor, you will play a critical role in managing project costs, timelines, and quality. You will ensure accurate costing, competitive quotations, and seamless project execution for both signage and construction projects

Responsibilities:

• Prepare detailed cost estimates, budgets, and quotations for signage and construction projects.
• Analyze project specifications, materials, and labor requirements to create accurate cost breakdowns.
• Review and refine pricing for signage designs and construction works to ensure competitiveness and profitability.
• Oversee project timelines, ensuring all deliverables are completed on schedule and within budget.
• Collaborate with the Sales, Design, and Production Teams to align on project costs, scope, and timelines.
• Develop and implement project plans, tracking progress and addressing any delays or challenges.
• Maintain an updated database of material costs, labor rates, and subcontractor pricing.
• Evaluate contracts and procurement documents to ensure compliance with project budgets.
• Prepare project valuations, progress billings, and final accounts.
• Provide insights on market trends and cost-effective solutions for both signage and construction projects.

Why Join Us?

• Be part of a dynamic team shaping the future of signage and construction in the Philippines.
• Opportunity to contribute to small to large-scale projects.
• Competitive salary with room for growth and development.

• Answer inbound calls and respond to customer inquiries in a timely manner.
• Maintain a high level of professionalism and provide exceptional customer service.
• Document all call information according to standard operating procedures.
• Identify customer needs, clarify information, research issues, and provide solutions.
• Meet personal/team qualitative and quantitative targets.

We’re excited you’ve considered to Be More with iQor. From Customer Interactions to Product Support, we’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let’s get started!

Job Summary:

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service Call Center Agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Responsibilities:

• Answer inbound calls and greet customers with energy and enthusiasm.
• Place outbound calls and communicate with energy and enthusiasm to customers.
• Build lasting relationships with clients, customers, and other call center team members based on trust and reliability.
• Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
• Meet department productivity and quality standards.
• Strive for first call resolution and take true ownership of customer needs and issues.
• Communicate and follow instructions for one call customer resolution.
• Deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns.
• Take an active role in educating customers about our client's products and services.

We are seeking a detail-oriented and proactive HR Assistant to join our dynamic team. The HR Assistant will play a key role in supporting the HR department with various administrative tasks and ensuring smooth operations related to human resources functions within our real estate firm.

Responsibilities:

• Assist with the recruitment process by posting job openings, reviewing resumes, scheduling interviews, and conducting initial screenings.
• Coordinate new hire onboarding and orientation activities, including preparing new hire paperwork and conducting orientation sessions.
• Maintain employee records in compliance with company policies and legal requirements.Assist with benefits administration tasks, such as enrollments, terminations, and changes.
• Support employee relations initiatives by responding to employee inquiries and assisting with resolving employee issues or concerns.
• Assist with performance management processes, including tracking performance evaluations and maintaining performance review schedules.
• Coordinate training and development activities, including scheduling training sessions and maintaining training records.
• Prepare HR-related reports and presentations as needed.
• Assist with payroll processing by verifying timesheets and ensuring accuracy of payroll data.
• Maintain confidentiality and handle sensitive information with integrity.

To consistently achieve both sales, cost targets, and collection performance. Thereby building. a profitable and sustainable business in the assigned area of responsibility by following the strategic business directions from management thereby promoting products with good sales value, acceptable margins, and cost ratios.

1.       Properly identify target customers (good sales potential and good payer) and professionally offer our products and support.

2.       Make sure proper pricing and payment terms are offered to the customer and when requested, assist in the collection of payments.

3.       Maximize the number of high-potential customers.

4.       Optimize the number of products sold per customer.

5.       Build great customer relationship through productive regular customer visits and meeting customer needs.

6.       Submit sales forecasts and sales reports on time.

7.       Update customers in a timely manner on company promotions, price changes, business policies, and other business matters of ACI.

8.       Share with superior information on competitor activities including but not limited to new products, promotion activities, etc.

• Engage viewers through live selling presentations.
• Develop and maintain brand partnerships.
• Create compelling narratives for products.
• Analyze viewer engagement metrics to enhance sales strategy.
• Collaborate with marketing teams on promotional campaigns.

WCube Solutions, Inc. is a web development and graphic design firm located in Quezon City. We specialize in Web Development, Graphic Design, Web Content Management, E-Commerce Development, Web/IT Consulting, Design Consulting and Corporate Branding/ Re-branding. Our mission is to help businesses flourish by constructing effective websites and branding strategies.

THIS IS AN ON-SITE, FULLTIME JOB. Work location is in West Avenue, Quezon City.

This is a full-time on-site role for a Social Media Marketing Manager. The Social Media Marketing Manager will be responsible for managing all social media channels, creating and executing social media campaigns, analyzing and reporting on social media performance, developing content strategies, and optimizing social media content for search engines.