Logistics Operation Manager
Inteluck
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
- . Lead and supervise a team of logistics professionals, providing guidance, coaching, and support
- Assign tasks and responsibilities, monitor performance and evaluations.
- Foster a collaborative and high-performance team culture
- Ensure exceptional customer service by overseeing the team’s interactions with clients
- Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
- Maintain strong client relationships and serve as a point of contact for key accounts
- Coordinate and prioritize team activities to meet customer requirements and service level agreements
- Allocate resources effectively, balance workloads, and ensure efficient workflow management.
- Collaborate with cross-functional teams to streamline processes and enhance service quality.
- Monitor and assess the team’s performance in delivering logistics services, including order processing, transportation coordination, and shipment tracking
- Identify opportunities to expand logistics service offerings and enter new clients or industries.
- Prepare and present regular reports on service performance, including KPIs, operational metrics, and customer feedback. Analyze data to identify trends, patterns, and areas for improvement.
- Bachelor’s degree and Above
- 5-10 Years or above experience in logistics operations, customer service, or team leadership roles,
- Preferably in a service-oriented or worked in third-party logistics (3PL) environment
- Strong knowledge of logistics and supply chain principles, processes, and best practices
- Excellent leadership and team management skills, with the ability to motivate and develop team members
- Exceptional customer service and interpersonal skills, with the ability to build and maintain client relationships
- Ability to work effectively under pressure, prioritize tasks, and meet deadlines
- Good attitudes and patient for client and suppliers
Rebecca Solabo
HR Senior AssociateInteluck
Reply today 0 times
Working Location
9th Floor, 107 Aguirre Building. 107, Building Aguirre, Legazpi Village, Makati, Philippines
Posted on 20 Feb 2025
Explore similar jobs
View more similar jobsWarehouse and Logistics Manager
Future First Talents₱80-85K[Monthly]
On-site - Makati3-5 Yrs ExpBachelorFull-time
Jay AvenidaCOO
Logistics Partnerships Manager (Salary up tp Php 70,000)
J-K Network Services₱65-70K[Monthly]
On-site - Makati3-5 Yrs ExpBachelorFull-time
J-K Recruiter_ExecRecruiter
Operations Manager
Big-Ger Freight Solutions Inc.₱25-35K[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
EARL BENITEZ BIGGERHR Manager
Warehouse and Logistics Manager
Beauty Republic Internationale Inc₱25-30K[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
HR JeremHR Officer
Logistics Manager
Rayomar Management Incorporated₱60-80K[Monthly]
On-site - Makati3-5 Yrs ExpBachelorFull-time
HR Recruitment Rayomar Management, Inc.HR Manager
Inteluck
Series B
101-500 Employees
Supply Chain
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.
Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.
- Requests your ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits. Engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
