Handles visa application processing — checking, preparing, and submitting documents per Embassy/Consulate requirements. Assists clients, schedules appointments, updates records, and coordinates with Embassies for both corporate and leisure applications.

Key Responsibilities:

a. Encode and track online visa applications.

b. Schedule and manage visa appointments.

c. Update system records and monitor application status.

d. Respond to client inquiries via email, phone, or in person.

e. Maintain organized records and reports.

f. Coordinate follow-ups with Embassies or Visa Centers.

g. Assist clients in completing and filing forms.

h. Support document release and filing procedures.

i. Comply with company policies and quality standards.

j. Perform other related administrative and operational tasks.