The Medical Virtual Assistant is responsible for the

delivery of services or projects as contracted by the Client. The services or

projects include scheduling and calendar management, verification of insurance

coverage and benefits, dealing with correspondences of the Clinic.

• Pre-exam verification of insurance eligibility,

benefits and coverage

• Securing treatment authorization

• Submitting claims, responding to claim denials, and

resolving EOB issues

• identifying and finding solutions for common billing

issues

• Managing the phones by responding to patient

inquiries, scheduling, taking pre-exam histories, confirming appointments, and

transferring calls to your other staff

• Processing mail by posting it to the EHR and

overseeing the appropriate follow-up