Job Description
English Language
Customer Service
Problem Solving
Team Player
Strong Work Ethic
Technical Skills
People Skills
Organizational Skills
Interpersonal Skills
Call Centre

Description :

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Pasay, you’ll be a part of bringing humanity to business. #experienceTTEC  

 

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!      

 

Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at Ground Floor, Five Ecom Center, Palm Coast Dr., MOA Complex, Pasay City 


What You’ll be Doing  


Do you have a passion for helping others and giving them peace of mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customers experience being just average or an exceptional one.  


 

Requirements :

During a Typical Day, You’ll  


  • Answer incoming communications from customers   
  • Conduct research to provide answers for customers to resolve their issues  


 What You Bring to the Role  


  • Completed senior high school or two years in college 
  • At least two (2) years of BPO experience 
  • Recognize, apply and explain your product or service knowledge  
  • Computer experience 


What You Can Expect 

  • Supportive of your career and professional development 
  • An inclusive culture and community minded organization where giving back is encouraged 
  • A global team of curious lifelong learners guided by our company values 
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives 
Ma Monica Nebres · Talent Acquisition CoordinatorActive this week
Preview

Benefits

Dental Insurance
Health Insurance
Life Insurance
HMO
Vacation Leave
Incentives
13th Month Pay
Working Location

Five E-Com Center. Harbor Dr, Pasay, Metro Manila, Philippines

Posted on 06 July 2024