Travel Customer Service Representative | Premium International Airline Account

₱25-30K[Monthly]
现场办公 - 帕西格全职1-3年经验专科
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Job Description

飞机票国际机票旅游运营助理动态预订SabreGDS票务

Description

#BeMore

 

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

 

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX

  • Competitive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

 

What is your mission?

  • You will help us deliver excellent service to our partner brands by performing these tasks:
  • Provide customer service to passengers desiring to travel, by determining and recommending the service that meets customers' needs.
  • Offer options of flights, classes of service, products, and services to customers.
  • Answer and assist customers' inquiries regarding flight arrivals, delays, cancellation, flight irregularities, and other general information.
  • Assist customers' requests and inquiries on frequent flyers' program and Star Alliance-related needs.

Requirements

  • College level
  • Must have at least 1 year of BPO work experience
  • With at least 6 months experience handling an airline account
  • Preferably with chat and/or email experience
  • Strong verbal and written English communication skills
  • Amenable to work in rotating shifts
  • Can work in Ortigas Center, Pasig City

Michael Joseph Pineda

Sourcing AssociateTDCX

Active today

Working Location

Robinsons Cyber Omega ortigas. San Antonio St, Ortigas Center, Pasig, Metro Manila, Philippines

Benefits

  • 员工表彰与奖励

    业绩加成, 奖励机制

  • 法定福利

    13薪, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS

  • 健康保险

    健康保险, 人寿保险, 健康维护组织

  • 休假和请假

    产假和陪产假, 病假, 休假

Read More

Posted on 06 November 2024

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