Description

• Assist customers with travel inquiries and bookings.
• Provide exceptional customer service in a fast-paced environment.
• Utilize Global Distribution Systems (GDS) for booking and managing travel itineraries.
• Resolve customer issues and complaints effectively and efficiently.
• Maintain up-to-date knowledge of travel products and services.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in GDS systems, particularly Sabre
• Qualities and Traits: Strong communication and interpersonal skills
• Responsibilities and Duties: Ability to work in a team and handle multiple tasks
• Working Conditions: Comfortable working in a call center environment