• Design and deliver training programs for new employees in the BPO sector.
• Assess training needs and develop tailored training materials.
• Facilitate workshops and training sessions to enhance employee skills.
• Monitor and evaluate the effectiveness of training programs.
• Provide ongoing support and coaching to employees post-training.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: at least 1 year as Trainer
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to engage and motivate learners.
• Qualities and Traits: Patience, adaptability, and a positive attitude.
• Responsibilities and Duties: Strong organizational skills and attention to detail.
• Working Conditions: Ability to work in a fast-paced environment.