We’re Hiring: Salesforce Administrator!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for a new Salesforce Administrator to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Salesforce Administrator

Work Arrangement: Work from Home

Location: Any CS Branch - Ortigas / Makati / Pampanga / Cebu / Davao / Mabalacat / Angeles (Pampanga)

Schedule: Night Shift

Job Description:

We are looking for a Junior Salesforce Administrator to support our Salesforce platform by triaging and resolving customer and internal support requests submitted through Jira. This role is ideal for someone early in their Salesforce career who is excited to learn, enjoys investigating how systems work, and takes pride in identifying root causes, not just quick fixes.

You’ll work closely with senior admins, developers, and business stakeholders to understand issues, troubleshoot Salesforce behavior, and recommend thoughtful, scalable solutions

Key Responsibilities:

• Salesforce Management: Administer and manage the Salesforce environment, including user setup, roles, profiles, permissions, and data management. Ensure system integrity, security, and scalability.
• Support Requests: Manage and resolve support requests, configuration changes, and bulk data updates while exercising appropriate change controls.
• Security & Compliance: Rigorously follow and extend security and compliance controls to safeguard data and protect data privacy. Maintain change management and release practices for Salesforce and integrated business applications.
• Collaboration & Communication: Collaborate with IT counterparts and business stakeholders to create and validate business requirements and project specification documents. Maintain strong verbal/written communication and data presentation skills, effectively communicating with both business and technical teams. Ability to manage multiple activities across multiple projects simultaneously.
• Problem Solving & Continuous Improvement: Lead the identification and resolution of issues quickly, leveraging strong analytical and problem-solving skills. Stay up to date with the latest technology trends and proactively seek opportunities to improve existing systems and processes.

Qualification and requirements:

• 2+ years of experience as a Salesforce Administrator, Developer, or similar role.
• Experience supporting customer facing teams (Support, Sales Ops, Success, etc.)
• Familiarity with release management concepts (sandboxes, UAT, production)
• Foundational understanding of Salesforce concepts, including:
• Standard vs custom objects
• Fields and relationship
• Record types and page layouts
• Validation rules and basic flows
• Clear written communication skills for documenting issues and solutions
• Strong curiosity with a problem-solving mindset
• Ability to ask thoughtful questions and dig into ‘why’ something is happening.
• Salesforce Administrator certification is strongly preferred.

Non-negotiable skills & requirements:

• 2+ years of experience as a Salesforce Administrator, Developer, or similar role.
• Experience supporting customer facing teams (Support, Sales Ops, Success, etc.)
• Familiarity with release management concepts (sandboxes, UAT, production)

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment  
• Flexible leave credits which may be used for vacation, emergency and sick leaves  
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes!  
• Endless opportunities for career advancement  
• Annual Performance Review with Salary Increase  
• We set you up for success with a company-provided PC/Laptop and fiber internet connection  
• Tech-on-wheels Support  
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues  
• International career growth and connections  
• Unlimited cash incentives for hired referrals  
• Mental Wellness Employee Assistance program through Lifeworks  
• In-house psychiatrist available to support employees' well-being  
• Become part of the Employee Share Units program  
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

• Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role.