The Telesales Representative for our BPO partner, a Canadian-owned company specializing in providing high-quality, durable products designed to last, will play a critical role in driving their growth in the US market. You will be responsible for generating leads, building relationships with potential customers, and closing sales over the phone. Your efforts will help them expand their market presence, increase revenue, and continue to earn their customers' business through exceptional service.

• Conduct outbound calls to prospective clients in the US market to introduce the company’s products and services.
• Generate leads, qualify potential customers, and identify their needs.
• Present and promote the company’s products as solutions tailored to customer requirements.
• Build and maintain strong relationships with customers by providing excellent service and follow-up.
• Meet and exceed sales targets and performance metrics.
• Maintain accurate and up-to-date records of all sales activities, customer interactions, and leads in the CRM system.
• Stay informed about market trends, competitor activities, and industry developments to identify new opportunities.
• Collaborate with the sales team to develop and execute sales strategies and campaigns.

• Proven experience as a Telesales Representative or in a similar sales/customer service role.
• Excellent communication and interpersonal skills with a persuasive, energetic phone presence.
• Strong understanding of sales principles and the ability to deliver excellent customer experiences.
• Self-motivated, goal-oriented, and able to work independently and as part of a team.
• Ability to adapt to new markets and understand the unique needs of US customers.
• Proficiency with CRM software and sales tools.

Why Join Us?

• Be part of a growing, innovative company with a solid reputation for quality and durability.
• Opportunity to help shape the US market expansion strategy and make a meaningful impact.
• Work with a dedicated team that values collaboration, customer satisfaction, and continuous improvement.
• Opportunity for growth as this is a pioneer team.