Outbound Appointment Setter / Live Transfer Specialist (RPM & Solar) – Remote | Full-Time | Commission-Based

Optimist Global Services

Optimist Global Services (OGS) is a rapidly growing remote call center specializing in customer acquisition, lead generation, appointment setting, and outbound sales campaigns throughout the United States.

We are currently hiring motivated, energetic, and goal-driven Outbound Live Transfer Specialists to join our expanding team. If you're confident speaking with people, enjoy working toward daily goals, and want unlimited earning potential, we'd love to hear from you.

Position Overview

As an Outbound Live Transfer Specialist, you will contact potential customers on behalf of nationally recognized healthcare and energy campaigns.

You will work on one or both of our campaigns:

Remote Patient Monitoring (RPM)

Contact Medicare-eligible individuals, determine eligibility, educate them on Remote Patient Monitoring services, and transfer qualified, interested prospects to our licensed enrollment specialists.

Solar Energy Campaign

Reach homeowners, determine qualification based on campaign guidelines, generate interest in residential solar solutions, and transfer qualified homeowners to our solar consultants.

This is NOT a hard-closing sales position. Your primary objective is to qualify prospects, build interest, and successfully complete qualified live transfers.

Key Responsibilities

As an Outbound Live Transfer Specialist, you will:

• Make outbound calls using our company dialer
• Follow approved campaign scripts while maintaining a natural conversation
• Build rapport and engage potential customers
• Qualify prospects according to campaign guidelines
• Educate customers on the benefits of the program
• Overcome common objections professionally
• Successfully complete qualified live transfers
• Accurately document call outcomes within the CRM
• Meet daily and weekly transfer goals
• Maintain professionalism and compliance on every interaction
• Attend coaching sessions and ongoing training
• 
  

Compensation

Commission Only

Earn $10 USD for every qualified and approved live transfer.

There are no caps on earnings.

Your income depends entirely on your performance and consistency.

Typical monthly earnings:

• Part-Time: $500–$1,000+
• Full-Time: $1,000–$2,500+
• Top Performers: $3,000+ per month
• 
  

The more qualified transfers you generate, the more you earn.

Required Qualifications

Applicants should have:

• Excellent English communication skills
• Friendly, confident phone presence
• Strong listening and interpersonal skills
• Ability to follow scripts while sounding natural
• Positive attitude and strong work ethic
• Reliable attendance and punctuality
• Basic computer skills
• Ability to multitask while speaking and entering information
• Quiet, professional work environment
• Reliable high-speed internet connection

Preferred Experience

Experience is preferred but not required.

Ideal candidates may have experience in:

• Call Centers
• Appointment Setting
• Lead Generation
• Live Transfers
• Customer Service
• Telemarketing
• Healthcare Campaigns
• Medicare Campaigns
• Solar Campaigns
• Sales or Retention

Comprehensive training is provided for qualified applicants.

Performance Expectations

Success in this role will be measured by:

• Qualified live transfers completed
• Transfer approval rate
• Attendance
• Productivity
• Script compliance
• Call quality
• CRM accuracy
• Professionalism

Equipment Requirements

Applicants must have:

Computer

• Windows 10 or Windows 11
• Intel i5 processor (or equivalent) or higher
• Minimum 8GB RAM (16GB recommended)
• SSD preferred
• Desktop or Laptop only

Mac computers, tablets, Chromebooks, and mobile devices are not supported.

Internet

• Minimum 20 Mbps download
• Minimum 5 Mbps upload
• Stable Ethernet connection preferred

Audio

• USB Noise-Canceling Headset (required)

Workspace

• Quiet, distraction-free work environment
• No television, music, children, or excessive background noise during scheduled shifts

Training & Onboarding

Every new agent receives:

• Campaign-specific training
• Live call demonstrations
• Script training
• Objection handling coaching
• CRM and dialer training
• Performance coaching
• Ongoing support from supervisors

Why Join Optimist Global Services?

• Work from anywhere
• Flexible remote environment
• Consistent outbound campaigns
• Weekly coaching and support
• Growth opportunities into Team Lead and Management positions
• Unlimited earning potential
• Friendly, performance-driven culture
• No cold door-to-door sales
• No previous experience required for the right candidate

Application Requirements

To apply, please submit:

• Updated Resume
• Short Voice Recording (strongly recommended)
• Answers to the screening questions
• Confirmation that you meet the equipment requirements

Qualified applicants will be contacted for an interview and onboarding process.

Join Optimist Global Services and start building a rewarding remote career where your effort directly determines your income.