Command Center Associate
Advanced Remote Managed Security Services Inc.
Job Description
- Communication management
- Monitor and manage multiple communication platforms including radios, phones, email, chat systems, and internal communication tools.
- Receive, interpret, and prioritize incoming communications from various sources (e.g., field personnel, external agencies, internal departments).
- Accurately record and log all significant communications and events in the command center's tracking systems.
- Disseminate urgent and routine information to appropriate personnel and teams in a clear, concise, and timely manner.
- Initiate and participate in conference calls and communication bridges during incidents.
- Maintain a calm and professional demeanor during high-stress situations.
- Collect and synthesize data from various sources to create a comprehensive operational picture.
- Identify critical information, potential risks, and emerging issues.
- Prepare and update status reports, incident summaries, and situation briefs for superiors.
- Conduct preliminary analysis of information to determine immediate actions or further investigation required.
- Incident Response Support
- Act as a central point of contact for communication during incidents, emergencies, and planned events.
- Support the coordination of resources and personnel by relaying instructions and updates.
- Bachelor's degree in related fields preferred.
- Relevant professional certifications or equivalent work experience may be considered in lieu of a degree.
- Minimum of 1 year of experience in a command center, dispatch, operations center, or similar communication-intensive environment.
- Proven experience handling critical communications during high-pressure situations.
- Experience with incident management plans and protocols is a plus.
- Excellent verbal and written communication skills with the ability to convey complex information clearly and concisely.
- Proficiency in professional radio communication etiquette.
- Advanced computer literacy, including strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with command center technologies, including various communication platforms (Radios)
- Strong active listening skills and the ability to interpret non-verbal cues.
- Strong analytical skills with the ability to quickly assess situations and make sound judgments.
- Excellent problem-solving abilities and a proactive approach to identifying and addressing issues.
- Superior organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment.
- High attention to detail and accuracy.
- High level of integrity and discretion in handling sensitive information.
- Ability to work 8AM-5PM
Airesh Trongcoso
HR Advanced Remote Managed Security Services Inc.
Working Location
3F Room 304, Philippine-Korea Friendship Center. G2FW+W7J, Bayani Rd, Taguig, 1630 Metro Manila, Philippines
Posted on 07 Jul 2025
Explore similar jobs
View more similar jobsPMO Specialist (Telecommunication)
Asia Peopleworks Inc.₱40-75K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Chesley SimbulanSenior Recruiter
Vendor Assistant Manager
Linfra CorporationNegotiable
On-site - Pasig3-5 Yrs ExpBachelorFull-time
Diane CatapangHR Admin Associate
Wireless/RF Telecommunication Engineer
Twincom Asia Pacific Inc.₱30-35K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
HR VennHR Officer
Broadband Specialist
Asti Business Services Inc.₱20-25K[Monthly]
On-site - Taguig1-3 Yrs ExpHigh/Senior High SchoolFull-time
Asticom BRECIOSourcing Specialist
Drive Test Engineer
Commsec Inc.₱20-22K[Monthly]
On-site - TaguigFresh Graduate/StudentDiplomaFull-time
HR DeniceRecruiter
Sign In to Chat with Boss
Bossjob Safety Reminder
If your job position involves working overseas, please stay vigilant and keep all communication within the Bossjob platform to avoid potential scams.
Your safety is our priority. Be cautious if an employer has any of the following behaviors, and report them immediately through the platform.
- Requests your ID or personal documents unnecessarily
- Asks for money, deposits, guarantees, or property during the hiring process
- Pressures you to invest or raise funds
- Collects illicit benefits. Engages in any other illegal or suspicious activity
- Redirects you outside the platform to other websites or group chats not related to the company or role you’re applying for
