Technical Support Representative
Work-1 Manpower Recruitment Services
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance
Professional Development
Job Training, Professional Development
Time Off & Leave
Bereavement Leave, Sick Leave
BPO COMPANY
TELCO TECH VOICE
Description
- Provide technical support to customers via phone, email, or chat.
- Assist customers in resolving issues with products and services.
- Document and track customer interactions in the CRM system.
- Collaborate with the technical team to escalate complex issues.
- Present product features and benefits to customers to enhance understanding.
Educational Qualifications:
- Completed 2nd year college with no back subjects | Assoc grad
- Experience Level: 0-3 years of experience in a technical support or related role.
- Skills and Competencies: Proficient in Customer Relationship Management (CRM) software.
- Skills and Competencies: Strong problem-solving and negotiation skills.
- Qualities and Traits: Excellent communication and presentation skills.
- Skills and Competencies: Understanding of technical support, networking, and blockchain technologies.
- Skills and Competencies: Experience in technical sales and sales strategies.
Alyssa Esguerra
HR ManagerWork-1 Manpower Recruitment Services
Replied 7 minutes ago
Working Location
University of the Philippines Diliman, 1101 Commonwealth Ave, Diliman, Quezon City, Metro Manila, Philippines
Posted on 22 Sep 2026
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Pre-Series A
<50 Employees
Human Resources & Recruitment
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