IT Technical Support

Description

• Provide technical support to clients and colleagues via phone, email, and in-person.
• Diagnose and troubleshoot hardware and software issues efficiently.
• Install, configure, and maintain computer systems and printers.
• Assist in the setup and management of user accounts and permissions.
• Document and track support requests and solutions for future reference.

Requirements

• Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience Level: Entry-level: 0–2 years.
• Skills and Competencies: Basic understanding of computer hardware and software.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Problem-solving mindset and willingness to learn.
• Working Conditions: Standard office hours with potential flexibility needed based on support demands.