Description

• Provide technical support and assistance to customers regarding product features and functionality.
• Collaborate with sales teams to understand customer needs and provide suitable solutions.
• Assist in the preparation and delivery of technical presentations and proposals.
• Conduct product training sessions for clients to ensure proper usage and benefits.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology.
• Experience Level: 0–2 years of experience in a technical support or sales support role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Basic technical knowledge of company products.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Qualities and Traits: Ability to work collaboratively in a team environment.