The candidate will be responsible for providing technical assistance and will troubleshoot, diagnose, and resolve technical problems while ensuring a high level of customer satisfaction. Receives call and SMS concerning Technical Concern; make outgoing calls to follow-up on technical issues or problem areas until their resolutions; and forward operational concerns to the proper support group.

 - At least Senior High School graduate

 - Proficient in Microsoft Office Application (Office and Excel)

 - Good communication and listening skills

 - Demonstrate customer care orientation