Description

The Senior / Expert MS Dynamics AX Technical Lead will serve as the primary technical authority for the client’s Microsoft Dynamics AX 2009/2012 environment. This role is responsible for overall technical ownership, system stability, performance optimization, and leading complex initiatives such as AX migrations, upgrades, integrations, and environment refresh activities. The role will also provide expert-level support for database and infrastructure-related services supporting the AX platform.

Key Responsibilities

• Provide technical expertise for Microsoft Dynamics AX 2009/2012 environments and related systems.
• Oversee and support AX application, database, and integration operations.
• Lead the planning and execution of complex technical initiatives such as AX upgrades and migrations, AX Migration Server and database migrations, AX monitoring and tooling migrations, and environment refresh and rebuild activities.
• Take lead on the coordination of installation and integration of third-party applications as needed (e.g., Biztalk, Streamserve, ReadSoft, CPQ, Fastpath).
• Act as Subject Matter Expert (SME) for AX, SQL Server, and supporting infrastructure.
• Perform root cause analysis for complex incidents and recurring problems.
• Conduct technical reviews of AX application and SQL database configurations, benchmark against Microsoft standards, and recommend improvements.
• Drive system optimization, performance tuning, and stability improvements.
• Drive operational improvements by implementing technical process enhancements and introducing automation and AI-driven solutions to increase efficiency and add value.
• Collaborate with infrastructure, applications, and vendor teams for coordinated delivery.

Must-Have Core Skills

• Service Management: Incident and Problem Management, Systems and Application Monitoring, Root Cause Analysis.
• Database & SQL Server Expertise: MS SQL Server Administration (DBA), Performance Tuning & Optimization, T-SQL Programming, SQL Profiler, SQL Replication, SQL Always On, SQL Jobs and Maintenance Plans, Backup and Restore Strategy, Reporting Services (SSRS), SQL Server Configuration and Administration, SQL Migration and Upgrade.
• Dynamics AX Technical: AX 2009/2012 deep technical expertise, DynamicsPerf and AX Trace analysis, AX Crash Analysis and troubleshooting, AX Installation & Configuration, Kernel Updates / Slipstreaming, Management Reporter Installation/Rebuild, AX Enterprise Portal (EP) installation & setup, AX SSRS Installation and Configuration, AX Environment Refresh and Cloning.
• Monitoring Tools: Opsview, SolarWinds or equivalent enterprise monitoring tools.

Nice to Have / Added Advantage

• Dynamics 365 (Technical exposure).
• Azure services (IaaS/PaaS knowledge).
• Power Platform (Power Apps, Power Automate).
• Automation with .NET / PowerShell.