Tech and Sales
₱30-35K[Monthly]
Share
Job Description
English LanguageCustomer Service
Description
- Interact with customers via phone, email, and live chat, providing product information and resolving issues with poise.
- Maintain a deep understanding of company services, the advertising industry, and client needs to offer tailored solutions.
- Document calls and customer interactions with attention to detail for follow-up and reporting purposes.
- Contribute to team efforts by achieving targeted sales goals, sharing industry insights, and upholding SUTHERLAND commitment to excellence.
Requirements
- Educational Qualifications: High school diploma or equivalent; higher education not mandatory but advantageous
- Experience Level: At least 1-3 years of experience in a customer service-related role
- Skills and Competencies: Strong communication, problem-solving skills, familiarity with CRM systems, proficiency in typing and multitasking
- Responsibilities and Duties: Answering customer calls, addressing concerns, providing information, and documenting interactions accurately
- Working Conditions: Office setting, requires sitting for long periods, wearing a headset, and working various shifts, including nights and weekends
- Qualities and Traits: Patience, empathy, resilience to stress, excellent verbal skills, and a positive demeanor
Maria Lucas
Innovate Strategic Resource MKTGrecruitment specialist
Active this week
Working Location
Sutherland, Angeles. Angeles, Pampanga, Philippines
Benefits
Allowances
Meal Allowance, Transportation Allowance
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Free Meals, Sleeping Quarters
Read More
Posted on 14 October 2024
Sign In to Chat with Boss
Report this job
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.