Responsibilities   

• Manage daily operations related to backup and storage systems.
• Oversee and maintain backup servers, tape libraries, disk repositories, storage arrays, and SAN switches, ensuring efficient backups, data replication and recovery.
• Offer intermediate-level support for the organization's enterprise backup and storage systems.     
• Coordinate backup and storage support activities with other IT support levels within the department.
• Promptly escalate significant enterprise backup and storage issues to relevant team members.
• Engage with external vendors for hardware and application support when required.
• Implement Enterprise Backup and Storage software updates, patches, and ensure connectivity for backup and storage clients.
• Manage SAN and NAS connectivity, Lun and capacity provisioning, host presentation, snapshot, cloning and data replication.
• Create and update documentation for backup and storage procedures, including inventory
• management.
• Conduct capacity planning and performance assessments for the backup and storage infrastructure.
• Undertake other tasks as directed by supervisors.

Job Requirements

• Proven experience within a large-scale data center environment, with UNIX/Linux, Windows, virtualized, and cloud platforms.
• A minimum of 3-5 years’ proficiency and actual experience in backup administration, with familiarity with enterprise backup software such as Veritas NetBackup, Azure native,
• Windows native, or UNIX/Linux backup/archive tools, database and application backups, LAN-free solutions, disk-based, cloud blob-based and SaaS backups
• Hands-on experience with tape libraries and disk hardware from IBM, Quantum, HP, etc.
• System administration experience, with knowledge of storage arrays and backup management solutions for operating systems like Microsoft Windows 2016/2019, VMware, UNIX/Linux.
• Understanding and actual experience with storage array administration, SAN, and NAS technologies, including Dell EMC and HP SAN/NAS products and technologies such as snapshot, clones and data replication.
• Knowledge of ITIL frameworks and experience in a regulated enterprise setting.
• Competence in scripting, automation, and monitoring tools for backup and storage such as DataDog, Ansible, Python.
• Exceptional verbal and written communications skills, with the ability to convey technical concepts to diverse audiences.
• Demonstrated ability to take ownership, work collaboratively, proactively and meet objective.
• Strong analytical abilities, with a knack for identifying improvements and making data driven recommendations.
• Availability to work extended hours, nights and weekends, as needed.