Enterprise Content Management Implementation

Content Management Administration (Alfresco)

The main function of a Content Management Administrator is to perform the analysis, design, implementation, modification, and daily functional support of Alfresco content management systems. Configure, install, administer, monitor, and troubleshoot Alfresco applications used for enterprise content management and collaboration solutions.

Job Responsibilities:

1. Works with key stakeholders within all business functions to align Alfresco content management solutions with business strategies.

2. Gathers requirements from business units and translates those to technical solutions within the Alfresco platform.

3. Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation.

4. Demonstrates an informed knowledge of content management functions to resolve problems and capitalize on improvement opportunities.

5. Supports one or more highly complex business processes through Alfresco platform optimization.

6. Works on multiple projects as a project team member, ensuring timely delivery and quality outcomes.

7. Serves as a liaison between the business community and the IT organization to provide technical solutions that meet user needs.

8. Administers and maintains Alfresco repositories, ensuring data integrity, security, and compliance with organizational policies.

9. Monitors and troubleshoots Alfresco system performance, resolving issues to minimize downtime and ensure optimal functionality.

10. Configures workflows, permissions, and access controls within Alfresco to meet business requirements.

Qualifications:

1. Bachelor's degree in a technical field such as computer science, computer engineering, or related field required. MBA or other related advanced degree preferred.

2. 5-7 years’ experience required in content management administration, with a focus on Alfresco.

3. Basic knowledge of programming languages such as Java, Python, or scripting tools to comprehend reading code and basic functions.

4. Ability to create business solutions that increase competitive advantage using Alfresco content management systems.

5. Ability to exercise good judgment in selecting methods and techniques for obtaining solutions.

6. Project management skills to handle diverse projects, often simultaneously, and meet aggressive deadlines.

7. Ability to solve technical problems/processes and understand complex details.

8. Ability to increase operating efficiency and produce high-quality technical solutions.

9. A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems' knowledge level.

10. Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions.

Preferred Skills:

1. Experience with Alfresco platform optimization, including repository management, workflow configuration, and content retrieval.

2. Familiarity with cloud platforms such as AWS or Azure for hosting and managing services.

3. Platform support for shared infrastructure components hosted on-premises and in vendor PaaS solutions.

4. Strong written and verbal communication skills to interact with business and technical contacts.

5. Incident and problem management experience.

6. Knowledge of compliance and regulatory requirements related to enterprise content management.

7. Experience with Alfresco integrations, including APIs and third-party tools.