The Supply Chain Manager is responsible for overseeing end-to-end supply chain operations, including demand planning, procurement, inventory management, warehousing, and distribution. This role ensures product availability across food and non-food categories while optimizing costs, efficiency, and service levels.

Key Responsibilities

Supply Chain Strategy & Planning

• Develop and implement supply chain strategies aligned with business goals.
• Forecast demand and plan inventory to support sales targets and promotions.
• Establish efficient replenishment systems for stores.

Procurement & Vendor Management

• Manage sourcing and procurement of food and non-food products.
• Negotiate contracts, pricing, and service level agreements with suppliers.
• Monitor supplier performance, lead times, and compliance standards.

Inventory Management

• Oversee inventory levels to ensure optimal stock availability while minimizing excess.
• Implement inventory control measures to reduce shrinkage, spoilage, and obsolescence.
• Manage stock aging, especially for perishable goods.

Warehousing & Distribution

• Supervise warehouse operations, storage, and logistics processes.
• Ensure timely and accurate distribution to retail stores.
• Optimize transportation routes and delivery schedules to reduce costs.

Operations & Process Improvement

• Identify inefficiencies and implement process improvements across the supply chain.
• Drive automation and system improvements (ERP, WMS, forecasting tools).
• Ensure compliance with food safety and regulatory standards.

Cross-functional Collaboration

• Work closely with merchandising, category managers, finance, and store operations.
• Support product launches, promotions, and seasonal demand fluctuations.

Performance Monitoring & Reporting

• Track KPIs such as service level, fill rate, inventory turnover, and logistics cost
• Prepare reports and provide insights for senior management.
• Develop contingency plans for supply disruptions.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related field.
• 5–10 years experience in supply chain, logistics, or operations within retail, FMCG, or general merchandise.
• Experience handling either food (perishables) and non-food categories is highly preferred.