1. Store Operations

• Oversee daily store activities and ensure smooth functioning
• Maintain store cleanliness, organization, and visual merchandising
• Ensure compliance with company policies and procedures

2. Sales & Profitability

• Achieve sales targets and monitor store performance
• Develop strategies to increase sales and customer footfall
• Analyze sales reports and implement improvements

3. Staff Management

• Recruit, train, and supervise store employees
• Prepare staff schedules and manage attendance
• Motivate team members to achieve performance goals

4. Customer Service

• Ensure high levels of customer satisfaction
• Handle customer complaints and resolve issues effectively
• Build strong relationships with customers

5. Inventory Management

• Monitor stock levels and place orders when necessary
• Prevent stock shortages and overstocking
• Conduct regular stock audits and minimize losses

6. Financial Management

• Manage store budgets and expenses
• Handle cash management and billing processes
• Ensure accurate financial reporting