Retail Training Manager
Ace Hardware Phils., Inc. - Batangas
Job Description
Benefits
Employee Recognition and Rewards
Annual Appraisal, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Employee Discount, Retirement Plan
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
- Deliver in-store coaching sessions on product knowledge, customer service (GREET), and selling techniques.
- Conduct staff learning huddles, quizzes, and observation-based coaching.
- Track improvement in sales KPIs: ATV, ATU, conversion, and mystery shopper scores.
- Submit monthly dashboards and success stories per store rotation.
- Partner with Store Heads and Area Managers to address store team capability gaps.
- Rotate across assigned stores monthly.
- Contribute to talent development by identifying high-potential store team members.
- Participate in regular syncs with the Training Team to share learnings.
- Minimum of 5 years of experience in retail operations, preferably in a store-based leadership role (ex., Store Head, Sales Coach)
- Proven track record in customer service, sales performance, and team coaching
- Hands-on experience with retail systems such as POS, inventory tracking, and sales analytics
- Strong working knowledge of hardware, tools, building materials, and home improvement projects is a plus
- Prior experience delivering on-the-floor coaching or training is highly preferred
Edeva Cleo Amacato
HR ManagerAce Hardware Phils., Inc. - Batangas
Working Location
Naga City. Naga City, Camarines Sur, Philippines
Posted on 28 Aug 2025
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