Gomaspotika Inc. is a dynamic retail company focused on delivering quality products and exceptional customer experiences. We believe in creating a welcoming, supportive environment where our team members can thrive. Our commitment to innovation, inclusivity, and integrity drives us to exceed customer expectations. Join our team, and you’ll be part of a company that values growth, customer service excellence, and team collaboration. If you’re looking to grow your career in retail, [Your Company Name] offers the perfect place to learn, contribute, and succeed.

As a retail sales associate, you will be the face of our brand, engaging with customers to provide a positive shopping experience. Your key responsibilities will include:

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Strong interpersonal and communication skills to interact effectively with customers and team members.
• Ability to work a flexible schedule, including weekends, holidays, and occasional evenings.
• Basic math skills for handling cash and managing sales transactions accurately.
• Ability to stand, walk, and lift moderate weights for extended periods, in alignment with the physical demands of retail work.
• A high school diploma or equivalent.
• Previous experience in retail, sales, or customer service.
• Familiarity with POS systems and other retail technology.
• An interest in [specific products or industry] to better connect with our customers.

Success Criteria

To excel in this role, as a retail sales associate we expect you to:

• Meet or exceed individual sales targets and contribute to the team’s overall sales performance.
• Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 90% or higher.
• Maintain a consistently high level of product knowledge, actively engaging in training opportunities.
• Demonstrate initiative in keeping the sales floor organized, addressing customer needs, and supporting team members.
• Exhibit reliability and punctuality, consistently adhering to scheduled shifts and availability.