Description

• Provide technical support to customers regarding sales queries and product information.
• Assist in troubleshooting product-related issues and offer solutions to enhance customer satisfaction.
• Collaborate with sales and engineering teams to relay customer feedback and improve product offerings.
• Conduct product demonstrations and presentations to potential clients.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (0-2 years)
• Skills and Competencies: Strong communication skills and ability to work well in a team
• Qualities and Traits: Customer-focused with a problem-solving attitude
• Working Conditions: Office environment with potential remote work options