The Key Account Manager acts a trusted business consultant to select top resellers and maximize opportunities for WSI products and solutions through deep engagement and collaboration.

Qualifications:

Education and Experience Required

• MUST BE BASED ON DAGUPAN OR BAGUIO, PHILIPPINES
• University or bachelor’s degree in business/marketing/technology preferred.
• Typically, 3-5 years of selling experience at partner level, experience in selling to end-user account is a plus.
• Experience developing positive relationships and solving customer problems.
• Experience developing account plans.
• Proven track record.

• Knowledge and Skills
• Understanding of the IT industry, competing vendors, and the channel, including competitive positioning
• Understanding of distributor organization & operations.
• Understanding of a ComCon products and solutions. Able to articulate other products in the WSI portfolio.
• Effectively sells WSI offerings by building strategic relationships with partner contacts and leveraging on programs.
• Team player: effectively collaborates with others to ensure coordinated, efficient account management.
• Understanding of pipeline management basics and ability to explain benefits to partners

Duties and Responsibilities:

Internal :

• Study and learn Commercial Consumer products and solutions.
• Acquire basic understanding of other WSI offerings (Solutions, Enterprise, and Services) and look out for potential opportunities.
• Collaborate with product and services team in catering to the reseller and customer requirements.
• Liaise with operations team to ensure smooth processing of customer orders, payments, and aftersales requests. Deliver monthly sales target.
• Provide timely customer feedback to ensure a speedy response.
• Propose programs tailored to his/her set of accounts.
• External:
• Regular partner engagement to ensure business opportunities are captured, and customer concerns are addressed in a timely manner.
• Develop strong relationships with reseller key stakeholders.
• End-to-end partner engagement: o Retail: Order creation and processing, program execution, and sell-out & inventory monitoring. o Commercial: BOM creation, POCs, pricing, order processing and end user delivery.
• Initiate regular customer product and program updates together with the WSI product and marketing teams.
• Proactively develop customized programs to optimize sales.
• Conduct regular business reviews with the partners.
• Collaborate with resellers in providing timely and accurate sales forecasts.
• Retail: Assess sales offtake and inventory.
• Commercial: Funnel management.