Pay: ₱23,000.00 - ₱25,000.00 per month

Job description:

B2B Outbound Calling Representative

Job Type: Full-time

Work Arrangement: On-site

Job Overview

We are looking for a confident and motivated B2B Outbound Calling Representative to join our team. The successful candidate will be responsible for contacting targeted business prospects, introducing our client's platform in a professional and informative manner, and guiding interested prospects through the signup process.

This role is ideal for someone with BPO, outbound calling, telemarketing, or B2B customer engagement experience who is comfortable having consultative conversations and can quickly learn and explain a technical or SEO-focused product.

Key Responsibilities

• Make outbound calls to targeted B2B prospects using the client-provided lead pipeline.
• Represent the client's development team in a professional, informative, and non-aggressive manner.
• Introduce and explain the platform based on the approved call script and messaging.
• Guide prospects through the signup process live during the call.
• Handle common objections using the approved objection-handling framework.
• Accurately record call outcomes, dispositions, contact information, and other relevant details in the dialer/CRM.
• Complete 2–4 days of in-depth product and SEO training before handling live calls.
• Develop a strong understanding of the platform to communicate confidently and credibly with prospects.
• Meet daily activity and performance targets aligned with the project's 500-website goal.
• Participate in onboarding, script training, coaching, and ongoing performance development sessions.
• Maintain professionalism and a positive attitude throughout all prospect interactions.

Qualifications

• Previous experience in outbound calling, telemarketing, or a BPO voice account is required.
• B2B calling or business development experience is a strong advantage.
• Excellent spoken and written English communication skills.
• Confident and comfortable communicating with business prospects.
• Able to conduct consultative walkthroughs and guide prospects through signup without using a hard-sell approach.
• Quick learner with the ability to absorb technical, SEO, and product-related information.
• Able to explain product features clearly and confidently after training.
• Familiarity with CRM and dialer platforms.
• Self-motivated, resilient, and comfortable working toward daily outreach and performance targets.
• Strong attention to detail when documenting calls and updating CRM records.
• Willing and able to work on-site. On-site work is a mandatory requirement for this position.

What We’re Looking For

We are looking for someone who is:

• Confident and professional on the phone
• Conversational rather than overly sales-focused
• Comfortable speaking with business owners and decision-makers
• Fast at learning new products and technology
• Goal-oriented and consistent
• Resilient when handling objections or rejection
• Detail-oriented when updating CRM records
• Committed to working on-site and meeting performance expectations

Why Join Us?

• Comprehensive product and SEO training before going live
• Ongoing coaching and development
• Opportunity to gain valuable B2B and technology-related experience
• Supportive team environment
• Opportunity for career growth based on performance